Hilton San Antonio Hill Country Hotel Spa, San Antonio, Mistake

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Hilton San Antonio Hill Country Hotel Spa

Back to search results

OpinionWell
Rank

33rd

Out of 504

Hilton San Antonio Hill Country Hotel Spa	Average Price: $149 Check Rates

Hotel Class:

9800 Westover Boulevard

San Antonio, 78251 View map

3-Star Hotel Rank: 9 of 111
Average review rating: 3.12

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (197)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (4) avoid (4) awful (6) bad (26) badly (3) broken (11) chipped (4) complain (14) complaint (8) cramped (5) difficult (4) dirty (31) disappoint (21) disgust (5) dump (2) expensive (7) filthy (6) frustrated (3) gross (5) hard (11) horrible (12) issue (18) loud (10) mess (6) mistake (4) mold (4) nasty (3) negative (9) noise (12) noisy (5) overcharged (3) overpriced (3) peeling (3) poor (13) poorly (5) pricey (5) problem (31) rude (6) shabby (3) slow (9) smell (10) terrible (8) tiny (4) too small (4) unfortunate (5) unfriendly (4) unhelpful (3) worn (14) worst (12) wrong (6)

Mistake

Appears in 4 comments.

The following words were used in comments with Mistake:
big (3) hotel (2) not (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Clearly the employees at this hotel are not empowered to serve guests, like to pass the buck and won't own up to their mistakes.

"So rude, what is it they have to hide? " Read full review on TripAdvisor 4/24/2012 Vote

2. BTW - Would not recommend orderingpizza from an area no-name vendor (in our case 'Big Tony's' (big mistake)) - once they find out your staying at a hotel and know you are not a potential repeat customer, they send you cold pizzas without the correct topping.

"Pleasant staff, amenities.... " Read full review on TripAdvisor 8/13/2010 Vote

3. Again, why should we have to pay for your mistake?.

"Worst hotel stay ever! " Read full review on TripAdvisor 5/9/2010 Vote

4. We also included the Breakfast in our room rate which was a big mistake.

"Laughable it was so bad!! " Read full review on TripAdvisor 3/22/2010 Vote