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Rank
7th
Out of 543

Hilton Orlando Bonnet Creek

Average Price: $204  
 
Hotel Class:
14100 Bonnet Creek Resort Lane
Orlando, 93821 View map  
4-Star Hotel Rank: 2 of 59
Average review rating: 4.25
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (49) , Travelocity (7) , TripAdvisor (881)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 15 comments. 
The following words were used in comments with Poor:
customer (2)   expense (2)   hotel (4)   never (2)   not (3)   reception (2)   reviews (4)   room (3)   service (7)   staff (3)    
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1. The biggest reason for my poor rating is because of the rude staff member we encountered in the slide area.
"Nice grounds but TERRIBLE service " Read full review on TripAdvisor   3/28/2012 Vote      
2. A recent review commented on Eric the life guard who was very friendly, and in a moment of poor parent supervision, pulled my daughter from a lazy river when she got into some difficulty.
"6 Night Stay and Couldn't Fault Anything " Read full review on TripAdvisor   2/6/2012 Vote      
3. In most cases, if i do, it's usually to comment on the poor service i've received.
"Great Experience - My Letter to Hilton Corporate " Read full review on TripAdvisor   12/26/2011 Vote      
4. poor customer service before it was finally removed.
"Carefully review your bill " Read full review on TripAdvisor   10/22/2011 Vote      
5. The housekeeping was really poor- even leaving tips did not make sure that everything was done correctly (talking about standards), not to talk about details you can expect when you stay in a 4 star hotel- or maybe not.
"dissapointing " Read full review on TripAdvisor   10/17/2011 Vote      
6. Stayed here for 11 nights staff at reception need to attend customer service school waited until 3pm for room told will call when my room was ready never replied, never given any details about the hotel at reception very poor .
"Average Hotel " Read full review on TripAdvisor   9/28/2011 Vote      
7. We also ate at La Luce the italian restaurant in the Hilton and were less than impressed the service was good but the food poor.
"Brilliant Hotel " Read full review on TripAdvisor   9/9/2011 Vote      
8. I actually had to start reading the 'poor' reviews first - because I couldn't imagine how anyone could give the Hilton Orlando Bonnet Creek poor reviews.
"A Wonderful Hotel - Outstanding Service " Read full review on TripAdvisor   8/26/2010 Vote      
9. poor guy.
"All that I'd hoped it would be. " Read full review on TripAdvisor   8/6/2010 Vote      
10. The management is poor and very inexperienced.
"You Can Do Much Better For The Money! " Read full review on TripAdvisor   5/11/2010 Vote      
   
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