aloft San Antonio Airport, San Antonio, Issue

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Rank

37th

Out of 504

aloft San Antonio Airport	Average Price: $147 Check Rates

Hotel Class:

838 NorthWest Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 11 of 111
Average review rating: 4.29

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (43) , Travelocity (7) , TripAdvisor (97)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 21 comments.

The following words were used in comments with Issue:
cleanliness (2) couple (2) hotel (6) least (2) liked (2) night (2) not (5) room (6) staff (3)

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1. The shuttle starts at 5 AM so if taking an early flight that might be an issue.

"Exactly what I expected. " Read full review on TripAdvisor 5/9/2012 Vote

2. The staff did not recognize the certificate, or even know that Starwood issues members such certificates.

"Aloft Staff in Training - Not Their Fault " Read full review on TripAdvisor 1/29/2012 Vote

3. That said, like other Aloft hotels, the San Antonio facility clearly has staff training issues (which is not the staff's fault; that's managements job).

"Aloft Staff in Training - Not Their Fault " Read full review on TripAdvisor 1/29/2012 Vote

4. can't ding them for innovation, can I?)And this is a minor issue, but if you're sensitive to air freshener as I am, you may want to know the elevator on the left has a horrible air freshenor that stung my eyes and made my nose run.

"Mixed Review " Read full review on TripAdvisor 11/18/2011 Vote

5. The closet has an army issue looking wool type curtain on it, I didn't want it to touch my clothes.

"seemed in need of repair " Read full review on TripAdvisor 11/10/2011 Vote

6. We stayed out way past 2am most nights so we rarely had an issue.

"Nice Trendy Hotel with Clean Rooms and a Great Location " Read full review on TripAdvisor 8/27/2011 Vote

7. This hotel was having some issues with their TV's when I arrived and I had to move to a couple different rooms to find a TV that was opperational.

"Try the Aloft if you are looking for a different hotel experience " Read full review on TripAdvisor 4/28/2011 Vote

8. They should have at least offered a room change, but we didn't press the issue since we weren't big on moving all our stuff, and there was an in-room safe for all our moving cash.

"Different, but not outstanding " Read full review on TripAdvisor 12/30/2010 Vote

9. As others have mentioned, there's not a lot of space, but since we were only staying two nights storage was not an issue.

"Fun place to stay! " Read full review on TripAdvisor 8/1/2010 Vote

10. I did have issues with the TV throughout the stay.

"Some Good, Some Bad " Read full review on TripAdvisor 2/23/2010 Vote