aloft San Antonio Airport, San Antonio, Broken

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Rank

37th

Out of 504

aloft San Antonio Airport	Average Price: $147 Check Rates

Hotel Class:

838 NorthWest Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 11 of 111
Average review rating: 4.29

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (43) , Travelocity (7) , TripAdvisor (97)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Broken

Appears in 5 comments.

The following words were used in comments with Broken:
bathroom (2) desk (2) hotel (2) not (2) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Woke up this morning for a long 12 hour day, your 'person' on the desk could not even pick her head up to say 'coffee machine is broken'Came back at 6:45pm to sit at the bat and meet me most ignorant staff member I have ever come across in any hotel 'can I get a beer please' She looked at me like I was a killer.

"Bar Person Tried to ban me from the hotel for asking DIRECTIONS " Read full review on TripAdvisor 2/24/2012 Vote

2. The one chair in the room (at the desk) was broken and had to be replaced.

"Nice rooms, modern look but ... Just doesn't cut it " Read full review on TripAdvisor 6/11/2010 Vote

3. The light fixture in the bathroom was broken on top.

"Not a great experience " Read full review on TripAdvisor 10/25/2009 Vote

4. Not only that, one of the blinds in my room is broken and cannot be opened, there is no soap in the bathroom and no information booklets regarding the hotel in the room.

"Not impressed " Read full review on Travelocity 10/1/2009 Vote

5. ,ours was broken and was told 'that there are many rooms with malfuctioning boxes and I was going to have to deal with' by the mantainence man.

"Cheaply Done Made To Look Nice " Read full review on TripAdvisor 8/29/2009 Vote