The Strand Ocean Drive, Miami Beach, Complaint

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Rank

40th

Out of 468

The Strand Ocean Drive	Average Daily Rate: NA Check Rates

Hotel Class:

1052 Ocean Drive

Miami Beach, 33139 View map

4-Star Hotel Rank: 8 of 34
Average review rating: 3.89

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (46) , Travelocity (11) , TripAdvisor (291)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 18 comments.

The following words were used in comments with Complaint:
$ (2) bathroom (2) beach (2) charged (3) complaints (18) credit (3) driving (2) good (2) hotel (3) night (3) ocean (2) pool (3) room (5) walking (2)

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1. No complaints - good not ask for better at a reasonable price (especially being on Ocean Drive in South Beach).

"Would Highly Recommend - very pleasant staff " Read full review on TripAdvisor 6/16/2010 Vote

2. A note to staff: If you are serious about the hotel industry, find a reputable hotel to work at so that you will no longer endure constant customer dissatisfaction and complaints.

"Don't get stranded at The Strand!!!! " Read full review on TripAdvisor 4/13/2010 Vote

3. Another complaint I had was that when I booked the rooms months ago, they immediately charged my credit card, and when we checked in they immediately charged $100 per room or $200 on our credit card just in case we ran up any extra charges.

"Bait and Switch " Read full review on TripAdvisor 4/11/2010 Vote

4. Bathroom and products were really good & the bed was very comfyEverything was great my only complaint was we asked for a late checkout as we had a late flight back to the UK and wanted somewhere to wash and change unfortunatly we had to make do with the pool rest room which wasnt ideal.

"Very Enjoyable " Read full review on TripAdvisor 10/28/2009 Vote

5. My only complaints are that the lighting is kind of dim in the rooms at night.

"A Hidden Gem " Read full review on TripAdvisor 10/9/2009 Vote

6. We had no complaints at all about the room accommodation.

"Terrific Stay at The Strand!!! (April 6-9, 2009) " Read full review on TripAdvisor 4/10/2009 Vote

7. The only complaint we had was that it was very noisy at night, but that's what you get when you are staying on Ocean Drive.

"Great hotel for younger couples! " Read full review on TripAdvisor 3/23/2009 Vote

8. My biggest complaint would be the balcony.

"Average overall " Read full review on TripAdvisor 11/18/2008 Vote

9. My only complaints.

"Lots of fun " Read full review on TripAdvisor 11/10/2008 Vote

10. Absolutely no complaints.

"Incredible Vacation " Read full review on Expedia 9/16/2008 Vote