Aston Islander on the Beach formerly ResortQuest, Kapaa, Complaint

OpinionWell's Blog

Home » United States » Hawaii » Kapaa Hotels » Aston Islander on the Beach formerly ResortQuest

OpinionWell
Rank

1st

Out of 41

Aston Islander on the Beach formerly ResortQuest	Average Price: $165 Check Rates

Hotel Class:

440 Aleka Place

Kapaa, 96746 View map

3-Star Hotel Rank: 1 of 9
Average review rating: 3.98

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (99) , TripAdvisor (683) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (16) avoid (9) awful (7) bad (58) badly (6) big deal (9) broken (14) complain (30) complaint (14) dangerous (11) dated (8) difficult (18) dirty (16) disappoint (35) downside (13) expensive (34) frustrated (5) hard (38) hassle (10) horrible (12) inconvenient (6) issue (67) lack (23) loud (16) lumpy (5) mildew (6) mold (13) negative (30) noise (32) noisy (20) outdated (6) overpriced (5) poor (10) pretty small (5) problem (111) roach (21) rock (15) rough (33) rude (18) slow (5) smell (29) terrible (9) tiny (14) too small (7) ugly (5) uncomfortable (15) unfortunate (12) unfriendly (5) worn (5) wrong (11)

Complaint

Appears in 63 comments.

The following words were used in comments with Complaint:
beach (6) bed (3) complaints (63) friendly (2) hotel (9) lacking (3) not (6) ocean (2) park (13) personable (2) pool (4) quiet (2) room (16) service (3) shop (2) staff (2) towel (7) useful (2) water (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I see some complaints about the reception, however both girls I dealt with were very friendly and nice.

"There are better deals & locations - keep looking " Read full review on TripAdvisor 5/14/2012 Vote

2. We really liked Aston Islander and have no real complaints.

"Nice hotel with a great view. " Read full review on TripAdvisor 5/5/2012 Vote

3. My only complaint is that parking can be hard to find in the evening as they seem to have fewer parking spaces than units.

"Islander on the Beach Condo #225 " Read full review on TripAdvisor 3/18/2012 Vote

4. My only complaints were that parking can get a little crowded late in the evening and there is no 'in-room' internet access.

"Good overall deal for the price...can't go wrong. " Read full review on TripAdvisor 3/14/2012 Vote

5. Everything was workable and no complaints at all.

"Excellent choise for the price " Read full review on TripAdvisor 12/16/2011 Vote

6. As for other complaints about the towels, take a beach towel with you.

"Great location, perfect for our needs " Read full review on TripAdvisor 12/12/2011 Vote

7. The parking is free, so not complaints.

"My Kauai homebase! " Read full review on TripAdvisor 10/14/2011 Vote

8. The only complaint would be the limited parking at the property.

"Great location, nice rooms " Read full review on TripAdvisor 9/24/2011 Vote

9. My only complaint would be that I brought our beach towels at the end of our last day (we had visited numerous beaches and they were wet/sandy) to swap out so we could spend some time at the pool and I was told that we couldn't get any more until the following day - one towel per day, per person.

"Loved it - great value and great location! " Read full review on TripAdvisor 8/22/2011 Vote

10. Only complaint about the room was the noise that the pipes made presumably if people in other rooms were showering.

"A Good Base to Explore the Island " Read full review on TripAdvisor 6/1/2011 Vote