4. When the 2 of us complained to the hotel they said they would send a private shuttle for the 2 of us however that private shuttle never came (or maybe it did but finally the normal shuttle did arrive which we were able to get on albeit 55 minutes later)---As Hilton Honors Gold, I had free Internet however if you aren't Hilton Honors Gold you have to pay for Internet---Parking is extremely expensive ($21 + tax) even for visitors.