Hotel Hana-Maui, Hana, Complaint

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Rank

3rd

Out of 16

Hotel Hana-Maui	Average Price: $555 Check Rates

Hotel Class:

5031

Hana, 96713 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 4.51

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (38) , TripAdvisor (272) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 26 comments.

The following words were used in comments with Complaint:
$ (2) average (2) biggest (2) breakfast (2) complaints (26) dinner (3) food (7) good (2) lacking (2) meal (3) much (2) not (2) pretty (2) problem (2) room (3) service (2) small (2) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. room was tastefully decorated and we had no complaints with the accomodations.

"truly outstanding " Read full review on TripAdvisor 2/17/2010 Vote

2. The only complaint that I would have is the food - just not that great and there are almost no choices around.

"Lovely hotel in the less busy part of Maui " Read full review on TripAdvisor 1/11/2010 Vote

3. The only complaint is that the food is only mediocre, and I realize that coming from NYC maybe we're a bit spoiled - but it was okay, breakfast being the best meal served.

"The most relaxing two days i've had in years.. " Read full review on TripAdvisor 6/13/2009 Vote

4. I'll get my only complaint out of the way.

"Thank Pele for Hana! " Read full review on TripAdvisor 3/11/2009 Vote

5. In response to our complaint about the ants, the front desk said 'they were used to that' and dropped some Raid off at our room.

"Bugs Everywhere; Mediocre Food; Stunning Setting " Read full review on TripAdvisor 3/7/2009 Vote

6. We had gone in the fall but I have read complaints that it maybe too hot in the summer in the cottages because there are only ceiling fans and no air conditioning, but for an October trip, the days were warm and the evening were cool.

"A place for those who really want to get away from it all... " Read full review on TripAdvisor 1/21/2009 Vote

7. The only complaint is we should have stayed longer.

"Gorgeous Hana " Read full review on Expedia 5/28/2008 Vote

8. Only complaint- breakfast service was slow.

"I've been looking for this hotel for 15 years! " Read full review on TripAdvisor 1/30/2008 Vote

9. The only complaint I had about the spa facility was the lack of shower stalls.

"Total Relaxation in Paradise " Read full review on TripAdvisor 7/25/2007 Vote

10. The complaints listed seem to come from those travelers that will always find fault regardless of where they are staying.

"Amazing! " Read full review on TripAdvisor 12/24/2006 Vote