The Hotel at Times Square, New York City, Rude

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Rank

70th

Out of 676

The Hotel at Times Square	Average Price: $259 Check Rates

Hotel Class:

59 West 46th Street

New York City, 10036 View map

2-Star Hotel Rank: 8 of 144
Average review rating: 2.91

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (12) , TripAdvisor (520) , YahooTravel (58)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (9) annoy (6) avoid (12) awful (6) bad (43) bed bugs (12) big deal (9) big problem (4) broken (6) complain (22) complaint (18) dated (5) difficult (10) dingy (5) dirty (19) disappoint (22) downside (8) expensive (17) fear (5) hard (22) hassle (9) horrible (16) inconvenient (9) issue (39) lack (6) loud (12) mess (5) mold (10) negative (24) noise (75) noisy (40) odor (6) problem (84) ridiculous (5) rock (6) rude (25) shame (6) slow (32) smell (30) smelly (6) smoker (7) terrible (9) tiny (23) unfortunate (12) unfriendly (5) unpleasant (5) urine (5) worn (5) worst (6) wrong (8)

Rude	Appears in 30 comments.

The following words were used in comments with Rude:
$ (2) arrival (2) clerk (2) cost (2) desk (9) dirty (2) elevator (3) hotel (8) indifferent (2) management (2) night (3) noisy (2) not (8) personable (2) please (2) reception (3) reservation (2) room (9) service (3) staff (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. In short, she was rude and unpleasant.

"Great location and good value but rude concierge " Read full review on TripAdvisor 4/11/2012 Vote

2. Last time we found them to be rude as well.

"I Love This Hotel-Do Not Use Concierge " Read full review on TripAdvisor 3/15/2012 Vote

3. Most recent trip, the female desk clerk during the day was so rude it was almost comical.

"I Love This Hotel-Do Not Use Concierge " Read full review on TripAdvisor 3/15/2012 Vote

4. I found the front desk staff to be rude and unhelpful and the customer service is non-existent.

"Good location but that's it " Read full review on TripAdvisor 12/27/2011 Vote

5. They were never rude to us.

"...If only the rest of the city was awake! " Read full review on TripAdvisor 9/29/2011 Vote

6. I've seen comments about the hotel staff being rude, but we had nothing but positive experiences with the staff.

"Good price, great location " Read full review on TripAdvisor 9/20/2011 Vote

7. Reception and concierge service was a bit shoddy but not rude.

"Clean, comfy, cheap and cheerful " Read full review on TripAdvisor 7/22/2011 Vote

8. The night staff was once again rude and not helpful.

"OK hotel, don't think I would stay here again " Read full review on TripAdvisor 6/30/2011 Vote

9. The reception staff were not overly friendly (to the point of rude during some interactions).

"Okay Hotel, Reception staff not overly friendly " Read full review on TripAdvisor 5/27/2011 Vote

10. He was rude and the place was dirty, We decided to go to another hotel in thd same street.

"Warning! " Read full review on TripAdvisor 4/24/2011 Vote