The Hotel at Times Square, New York City, Lack

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Rank

70th

Out of 676

The Hotel at Times Square	Average Price: $259 Check Rates

Hotel Class:

59 West 46th Street

New York City, 10036 View map

2-Star Hotel Rank: 8 of 144
Average review rating: 2.91

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (12) , TripAdvisor (520) , YahooTravel (58)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (9) annoy (6) avoid (12) awful (6) bad (43) bed bugs (12) big deal (9) big problem (4) broken (6) complain (22) complaint (18) dated (5) difficult (10) dingy (5) dirty (19) disappoint (22) downside (8) expensive (17) fear (5) hard (22) hassle (9) horrible (16) inconvenient (9) issue (39) lack (6) loud (12) mess (5) mold (10) negative (24) noise (75) noisy (40) odor (6) problem (84) ridiculous (5) rock (6) rude (25) shame (6) slow (32) smell (30) smelly (6) smoker (7) terrible (9) tiny (23) unfortunate (12) unfriendly (5) unpleasant (5) urine (5) worn (5) worst (6) wrong (8)

Lack	Appears in 8 comments.

The following words were used in comments with Lack:
bathroom (2) customer (2) desk (2) lacking (8) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Another minor concern was the lack of a heater in the bathroom.

"Only thing bad is the name " Read full review on TripAdvisor 5/5/2012 Vote

2. So although we thought the hotel was pretty good for the money and location, due to their lack of customer service over this issue we probably would have reservations to recommend them.

"Mixed feelings " Read full review on TripAdvisor 4/28/2012 Vote

3. We were disappointed with the lack of service and professionalism.

"Unhelpful staff, did not adhere to billing policy " Read full review on TripAdvisor 4/9/2012 Vote

4. 1 lack of a fan in the bathroom so the mirror fogs up every time you shower and the place takes a while to air out after someone uses the facilities.

"Nice place to stay in NYC " Read full review on TripAdvisor 3/5/2012 Vote

5. We had a room on the 11th floor, while the lift was a bit slow, the lack of street noise was a plus.

"Our new favorite hotel in NYC " Read full review on TripAdvisor 7/2/2011 Vote

6. Don't be afraid of lack of brand name.

"Great value and location " Read full review on TripAdvisor 6/29/2010 Vote

7. Front desk people were rude, and lacked hospitality.

"Filthy " Read full review on YahooTravel 4/17/2007 Vote

8. The front desk crew and assistant manager lack customer service skills and provide only a 10% discount for a totally disgusting and inconvenient stay.

"Worst Hotel Experience Ever! " Read full review on YahooTravel 11/15/2006 Vote