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Rank
16th
Out of 197

Millennium Bostonian Hotel Boston

Average Price: $298  
 
Hotel Class:
26 North Street
Boston, 02109 View map  
4-Star Hotel Rank: 14 of 38
Average review rating: 3.94
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (72) , MyTravelGuide (437) , TripAdvisor (462) , YahooTravel (15)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 23 comments. 
The following words were used in comments with Complain:
annoy (3)   apology (2)   arrival (2)   balcony (2)   cool (2)   desk (4)   exceptional (2)   heating (2)   hotel (2)   ice (4)   liked (3)   much (2)   night (5)   not (6)   reviews (2)   room (5)    
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1. Can't really complain about anything other than not having a pool and no tub in the bathroom.
"Great location - lovely lobby! " Read full review on TripAdvisor   5/7/2012 Vote      
2. When we came back later that night and complained yet again, they acted like it was the first they had heard of it and would 'look into it.
"Former Regulars Turned Off by Horrible Customer Service " Read full review on TripAdvisor   11/21/2011 Vote      
3. We called the front desk to complain and they said they would send someone up immediately to check it out.
"Former Regulars Turned Off by Horrible Customer Service " Read full review on TripAdvisor   11/21/2011 Vote      
4. 00 how can you complain.
"As always excellent service in a fabulous hotel!! " Read full review on TripAdvisor   8/25/2011 Vote      
5. We greatly appreciate that but it was very annoying being told multiple stories by the front desk staff just so we would stop complaining.
"Convenient but multiple problems from the start " Read full review on TripAdvisor   8/16/2011 Vote      
6. Again, back down to the front desk to complain.
"Convenient but multiple problems from the start " Read full review on TripAdvisor   8/16/2011 Vote      
7. which I have received from another leading chain when I complained about something minor once.
"Horrible service with room assignment (nearly got stuck with air mattress!) and rude manager " Read full review on TripAdvisor   8/28/2009 Vote      
8. I did complain about this on the hotel's questionnaire and got an email apology but nothing more - such as discount coupon for future, etc.
"Horrible service with room assignment (nearly got stuck with air mattress!) and rude manager " Read full review on TripAdvisor   8/28/2009 Vote      
9. Otherwise, I can't complain about much else.
"Pretty good place for location. Nothing spectacular. " Read full review on TripAdvisor   7/25/2009 Vote      
10. I didn`t complain about this but was annoyed.
"Location is great, but wouldn`t stay there again. " Read full review on TripAdvisor   9/22/2007 Vote      
   
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