Clarendon Hotel Phoenix, Phoenix, Complaint

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Rank

3rd

Out of 366

Clarendon Hotel Phoenix	Average Price: $128 Check Rates

Hotel Class:

401 West Clarendon Avenue

Phoenix, 85013 View map

3-Star Hotel Rank: 2 of 62
Average review rating: 3.9

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (93) , Travelocity (1) , TripAdvisor (463) , YahooTravel (2)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 23 comments.

The following words were used in comments with Complaint:
cares (2) complaints (23) downtown (2) hard (2) hotel (3) lighting (2) liked (2) not (5) reviews (2) room (5) service (2) small (2) useful (2)

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1. My one(minor) complaint was the shower was something that you would find in a budget motel.

"Fun and comfortable " Read full review on TripAdvisor 4/26/2012 Vote

2. I as actually pleased with the overall stay and really have no complaint with the price, only the sneaky way they got there.

"Great Hotel " Read full review on TripAdvisor 4/10/2012 Vote

3. The only complaint I would have would be on the taxi service they use.

"Great Stay " Read full review on TripAdvisor 3/9/2012 Vote

4. My only complaint about my room (329) is that the window shade was missing the pull chain, so I couldn't open it to let the full light in.

"Happening little boutique hotel in Central Phoenix " Read full review on TripAdvisor 3/9/2012 Vote

5. Only complaint was that our air conditioner woke us up early by making this buzzing sound every five minutes like an alarm clock, weird.

"Very fun vibe! " Read full review on TripAdvisor 6/26/2011 Vote

6. even though this hotel isn't smack in the middle of downtown, it was easy and quick to get downtown on the tram systemthe only complaint would be that the AC seemed to be a bit on the fritz.

"fabulous urban oasis " Read full review on TripAdvisor 6/25/2011 Vote

7. As mentioned above, the HVAC did not work in the first room to which I was given and it took the hotel an hour and two complaints to rectify that situation.

"Pass on this one " Read full review on Expedia 3/10/2010 Vote

8. Not to mention this is the first time I have not had to deal with complaints from anyone internally about the choice of accommodations.

"By far the best hotel our company has stayed in. " Read full review on TripAdvisor 2/15/2010 Vote

9. They could use another computer in the lobby but no real complaints.

"Liked this place " Read full review on TripAdvisor 1/11/2010 Vote

10. Aside from that, I have no complaints.

"Everything you'd expect and more " Read full review on TripAdvisor 6/24/2009 Vote