Marriott Phoenix, Phoenix, Broken

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Rank

1st

Out of 366

Marriott Phoenix	Average Price: $321 Check Rates

Hotel Class:

5350 East Marriott Drive

Phoenix, 85054 View map

4-Star Hotel Rank: 1 of 11
Average review rating: 4.4

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (68) , Travelocity (14) , TripAdvisor (808) , YahooTravel (72)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Broken

Appears in 13 comments.

The following words were used in comments with Broken:
clean (2) restroom (2) room (4) sink (4) toilets (2) water (2)

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1. The room was clean and well appointed however, there was a tear in the couch on a seam, the light outside the door was broken as was the bulb inside so that when coming back to the room at night it was difficult to see the door lock.

"Not my favorite Marriott property " Read full review on TripAdvisor 9/15/2011 Vote

2. Unless you like broken promises.

"Broken Promises " Read full review on TripAdvisor 7/11/2011 Vote

3. The toilet was also broken.

"A three star hotel at five star prices! " Read full review on TripAdvisor 4/4/2011 Vote

4. Maintenance was lousy, we had a broken air conditioner and toilet.

"A three star hotel at five star prices! " Read full review on TripAdvisor 4/4/2011 Vote

5. Maybe the one in our room was broken.

"Great! " Read full review on TripAdvisor 1/22/2011 Vote

6. Our TV turned itself on and off mysteriously (I think it had a broken touch sensor), and after I told the front desk, she said someone would come and look at it.

"Great location, nice place, not good enough to buy " Read full review on TripAdvisor 10/9/2009 Vote

7. We were told the heater was broken, and soon to be fixed.

"Relaxing stay at a beautiful resort - top notch service every day. Long read - but new perspective. " Read full review on TripAdvisor 4/14/2009 Vote

8. my broken second toe and a complete lack of empathy or any response at all from the hotel management.

"Horrible service, dangerous pool area " Read full review on TripAdvisor 3/30/2009 Vote

9. I went into the restroom to splash water on my face and almost overflowed the sink because the stopper was broken and plugged the sink.

"Extremely Disappointed " Read full review on YahooTravel 1/27/2009 Vote

10. I went into the restroom to use splash water on my face and almost overflowed the sink because the stopper was broken and plugged the sink.

"Extremely Disappointed in this Marriott Property! Long but worth it! " Read full review on TripAdvisor 1/26/2009 Vote