Hilton Washington Dc, Washington DC, Complain

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Rank

49th

Out of 279

Hilton Washington Dc	Average Price: $277 Check Rates

Hotel Class:

1919 Connecticut Avenue NorthWest

Washington DC, 20009 View map

4-Star Hotel Rank: 12 of 30
Average review rating: 2.92

OpinionWell Value Index: 3

Traveler reviews analyzed: Travelocity (8) , Expedia (25) , TripAdvisor (648) , BedBugRegistry (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 24 comments.

The following words were used in comments with Complain:
friendly (2) good (2) hotel (4) liked (2) management (4) much (2) noise (2) not (6) reviews (2) room (9) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complains is that the hotel is too big and they have a lot of events and conventions, so it can be noise, and the metro is not that close.

"Nice view and Neighborhood " Read full review on TripAdvisor 4/28/2012 Vote

2. I normally avoid pet friendly hotels because of complaints in reviews about problems with the rooms, however, we brought a small dog with us this trip and despite being placed in what I was told was a 'pet' room, I do not have one thing to complain about in that respect.

"Good deal, convenient location, pet friendly. " Read full review on TripAdvisor 4/27/2012 Vote

3. They were accommodating and moved me to a different room once I complained and it was much quieter.

"Nice rooms, but kinda noisy " Read full review on TripAdvisor 4/23/2012 Vote

4. ' After complaining and informing them that this is absolutely disturbing and disgusting practice they then comp our room after we have nearly told them we will not pay for it at this point.

"BED BUGS " Read full review on TripAdvisor 1/4/2012 Vote

5. I was not the only individual complaining about this.

"Miserable business/conference experience " Read full review on TripAdvisor 11/19/2011 Vote

6. I was given a break on the bill when I complained, but would rather have had a room in good order.

"Location exellent but infrastructre substandard for a Hilton. " Read full review on TripAdvisor 8/30/2011 Vote

7. Once you complain about the noise, don't expect to get changed to a different room right away or get any type of compensation.

"Do Not Stay Here " Read full review on TripAdvisor 7/26/2011 Vote

8. complained and they came and looked and treated me like they didn't believe me.

"Will never stay at a Hilton again...EVER " Read full review on TripAdvisor 1/7/2011 Vote

9. Let me first say that I am not one to complain and I have never written a negative review for a hotel.

"A Nightmare at the Hilton! " Read full review on TripAdvisor 3/29/2010 Vote

10. There was no duty manager to complain to, so I complained to whichever 'manager' would listen.

"Maid walked in at 10:30 PM without knocking on door first " Read full review on TripAdvisor 1/13/2010 Vote