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Rank
47th
Out of 279

Hyatt Washington Dc

Average Daily Rate: NA  
 
Hotel Class:
400 New Jersey Avenue NorthWest
Washington DC, 20001 View map  
4-Star Hotel Rank: 11 of 30
Average review rating: 3.28
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (61) , Travelocity (38) , TripAdvisor (569) , YahooTravel (32)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 41 comments. 
The following words were used in comments with Complain:
$ (8)   area (2)   charged (2)   clerk (2)   desk (4)   fee (2)   hotel (8)   management (3)   much (3)   not (5)   pool (3)   price (5)   quickly (2)   reasonable (2)   refund (2)   reviews (2)   room (9)   service (2)   smell (3)   smoke (2)    
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1. I was refunded my $500 nine days later after i had checked out with no explanation and I was just told it was a mistake only after I called and complained to accounting.
"Not Happy! " Read full review on TripAdvisor   4/28/2012 Vote      
2. Actually none of the things that people complained of came to pass.
"Better Than I Expected " Read full review on TripAdvisor   4/23/2012 Vote      
3. After quickly complaining we were immediately (within 10 minutes) moved to room 845 which had two beds and an OK view for the same price.
"A good experience overall " Read full review on TripAdvisor   4/4/2012 Vote      
4. He should be for 15$ in excess charges and fees, and I normally NEVER complain about prices.
"Just about average everything. " Read full review on TripAdvisor   1/24/2012 Vote      
5. I did complain to the front desk clerk and he was gracious enough to refund the vallet fee.
"No way 4 Star! Horrible stay! " Read full review on TripAdvisor   11/14/2011 Vote      
6. com and the price was so hard to beat I really shouldn't complain, but I'm basing this review on the fact that they market themselves as a 4-star hotel.
"Decent, but questionable neighborhood " Read full review on TripAdvisor   10/23/2011 Vote      
7. I later heard from a colleage who said she knew someone else put on the 3rd floor was also complaining about a bad smell.
"Staff is great, but rooms leave much to be desired " Read full review on TripAdvisor   9/24/2011 Vote      
8. The management recognized the issue proactively and discounted the meal even though we had not complained.
"Nice business hotel close to Capitol " Read full review on TripAdvisor   9/15/2011 Vote      
9. The only reason we stayed for two of the four days we were slated to stay for, was hurricane Irene insisted we try to get a flight out, otherwise we would have complained louder and if needed, left.
"Hotel Housekeeping " Read full review on TripAdvisor   9/15/2011 Vote      
10. Unlike at the Grand Hyatt across town, service has always been spot on here and I have never had a reason to complain.
"Excellent service at a good price point " Read full review on TripAdvisor   5/31/2011 Vote      
   
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