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Rank
25th
Out of 279

Renaissance Washington Dc

Average Price: $456  
 
Hotel Class:
999 Ninth Street NorthWest
Washington DC, 20001 View map  
4-Star Hotel Rank: 6 of 30
Average review rating: 4.19
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (62) , Travelocity (12) , TripAdvisor (363) , YahooTravel (16)
SAFE TO BOOK ? (2/5 issues found)
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Wrong
Appears in 12 comments. 
The following words were used in comments with Wrong:
hotel (6)   liked (2)   not (2)   paper (2)   room (4)   toilets (2)    
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1. BUT, this is a business hotel, and there is nothing wrong with that, but paying 13 dollars extra each day for internet service in your room is crazy.
"Great Staff But... " Read full review on TripAdvisor   5/11/2012 Vote      
2. But I lost way over that in sorting out all the things they got wrong and the 'party' night.
"Nasty experience has left us bitter! " Read full review on TripAdvisor   4/25/2012 Vote      
3. Litany of errors included:Getting our reservation wrong - we were told at time of booking all had been paid for (including breakfast) but upon arrival told otherwise.
"Nasty experience has left us bitter! " Read full review on TripAdvisor   4/25/2012 Vote      
4. Like when I asked a staff person (probably the wrong one) for directions somewhere.
"Lovely lobby, great staff, rooms a bit small " Read full review on TripAdvisor   2/19/2012 Vote      
5. It seems this hotel keeps on hiring the WRONG people for that position.
"Good at the basics but the concierge stinks " Read full review on TripAdvisor   6/22/2011 Vote      
6. Things wrong at the hotel:-We were given a handicap accessible room upon check-in (I'm an employee, I know things like this happen; I was willing to excuse it as we made a special request upon check-in)-Stinkbug wrapped in toilet paper in our new room (Picture 1)-Toilet paper was used-No remote at check-in.
"Horrible Customer Service. Hotel is "Courtyard" standard " Read full review on TripAdvisor   1/11/2011 Vote      
7. I'm really not one to complain about experiences unless they go DRASTICALLY wrong.
"Horrible Customer Service. Hotel is "Courtyard" standard " Read full review on TripAdvisor   1/11/2011 Vote      
8. All the things I had read about the hotel being located in a bad neighborhood was totally wrong.
"Fantastic Stay!! " Read full review on TripAdvisor   6/17/2008 Vote      
9. At 6AM the next day another woman knocked on the door stating she had the wrong room.
"Wonderful Place to Dine, but Amateur Hotel Operation " Read full review on TripAdvisor   5/30/2007 Vote      
10. Seriously, you can`t go wrong with this hotel--I would recommend it to anyone.
"Fantastic Priceline Stay " Read full review on TripAdvisor   11/1/2006 Vote      
   
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