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Rank
25th
Out of 279

Renaissance Washington Dc

Average Price: $456  
 
Hotel Class:
999 Ninth Street NorthWest
Washington DC, 20001 View map  
4-Star Hotel Rank: 6 of 30
Average review rating: 4.19
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (62) , Travelocity (12) , TripAdvisor (363) , YahooTravel (16)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 20 comments. 
The following words were used in comments with Complain:
$ (2)   computer (2)   corridor (2)   desk (6)   hotel (5)   night (3)   noise (2)   not (5)   room (5)   students (2)    
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1. After the second night we complained, they told us we'd have a free night.
"Not what I'm used to for a Marriott " Read full review on TripAdvisor   11/21/2011 Vote      
2. that others complained about) but I am as happy as a pig in a poke here.
"Lovely lobby and pretty great rooms " Read full review on TripAdvisor   9/30/2011 Vote      
3. As we left our room around 10:30 PM to complain at the front desk, the students were sitting on both sides of the corridor and did not move.
"I was not impressed. " Read full review on TripAdvisor   9/12/2011 Vote      
4. These college students congregated in the corridor on Friday night until after 12:30 AM, and made a great deal of noise to the point where I had to complain at the front desk.
"I was not impressed. " Read full review on TripAdvisor   9/12/2011 Vote      
5. I complained at the front desk on our way out of the hotel for the afternoon and we were moved from room #828 to #555.
"I was not impressed. " Read full review on TripAdvisor   9/12/2011 Vote      
6. To summarize, I don't know what exactly the complainers are looking for, but my colleagues and I were very pleasantly surprised by this hotel.
"Surprisingly great hotel! " Read full review on TripAdvisor   6/13/2011 Vote      
7. However, this is one of those instances where I have to disagree strongly with those complaining that this hotel is not up to par.
"Surprisingly great hotel! " Read full review on TripAdvisor   6/13/2011 Vote      
8. I did not complain because I wanted the fridge and I knew I would not be spending much time in my room.
"Good, bad and just plain ugly " Read full review on TripAdvisor   4/11/2011 Vote      
9. I'm really not one to complain about experiences unless they go DRASTICALLY wrong.
"Horrible Customer Service. Hotel is "Courtyard" standard " Read full review on TripAdvisor   1/11/2011 Vote      
10. I went to complain at the front desk and they insisted the tracking number I gave them wasn't valid and made me go back up to my 12th-floor room to check it on my computer (at a cost of $13) rather than let me use their computer--only to then call and apologize because they DID have my package.
"disappointing " Read full review on TripAdvisor   6/27/2010 Vote      
   
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