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Willard InterContinental Washington
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OpinionWell
Rank
27th
Out of 279
Willard InterContinental Washington
Average Price: $534
Check Rates
Hotel Class:
1401 Pennsylvania Avenue NorthWest
Washington DC, 20004
View map
5-Star Hotel Rank:
4 of 12
Average review rating:
4.57
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
27
)
,
Travelocity
(
5
)
,
TripAdvisor
(
423
)
,
YahooTravel
(
40
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(20)
bar
(68)
bath
(19)
bathroom
(68)
bed
(67)
bill
(15)
breakfast
(98)
brunch
(10)
charge
(30)
check in
(53)
check out
(12)
checkout
(9)
concierge
(49)
cost
(21)
deal
(19)
decor
(17)
dinner
(37)
downtown
(12)
fee
(10)
food
(86)
front desk
(66)
hotel
(735)
housekeeping
(18)
lobby
(109)
location
(247)
lunch
(19)
manager
(15)
money
(25)
parking
(29)
pillow
(15)
pool
(12)
price
(56)
rate
(39)
recommend
(45)
restaurant
(91)
room
(601)
room service
(61)
service
(218)
shower
(32)
spa
(19)
staff
(219)
street
(49)
suite
(55)
towel
(14)
tub
(13)
valet
(25)
value
(11)
view
(62)
walk
(83)
wireless
(27)
See more
Manager
Appears in 15 comments.
20% wrote positive comments about
manager
The following words were used in comments with
Manager:
complain
(2)
complaints
(2)
guest
(2)
management
(15)
personable
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
up to the general
manager
- are all polished, professional, curtous and kind.
"Perfect Hotel in every single way "
Read full review
on
TripAdvisor
8/12/2010
Vote
2.
Our waiter Deepak and the hostess/
manager
Julie were particular standouts.
"Review of Afternoon Tea "
Read full review
on
TripAdvisor
1/22/2012
Vote
3.
We asked to speak to their
manager
named TSIOU TSEGAYE who came 20 minutes later after we asked for her and to our dismay she appeared to be so arrogant and even stated that they cannot do anything with our complaint because their hotel is really expensive.
"Terrible parking service "
Read full review
on
TripAdvisor
7/21/2011
Vote
4.
At no time did the assistant
manager
escort us as promised, or follow up with how our rooms were.
"Spend Your Money Somewhere Else! "
Read full review
on
TripAdvisor
4/4/2010
Vote
5.
I was also told by the assistant
manager
that she would take my family up personally to the rooms when they were ready.
"Spend Your Money Somewhere Else! "
Read full review
on
TripAdvisor
4/4/2010
Vote
6.
) I was turned over to the assistant
manager
, who could do nothing buy apologize, and offered no remedies.
"Spend Your Money Somewhere Else! "
Read full review
on
TripAdvisor
4/4/2010
Vote
7.
All of this was mentioned when I checked out, never heard back from a
manager
or anything.
"Nice place but with major flaws...not a 4-star hotel. "
Read full review
on
TripAdvisor
3/20/2010
Vote
8.
It takes hours to get any food there and you just see the cafe
manager
standing around reading newspapers while guests are starving.
"This place is way over rated and the worst management I`ve seen. "
Read full review
on
TripAdvisor
3/18/2008
Vote
9.
We worked with Christina Presock Canalez, Senior Catering Sales
Manager
, and she was so incredible that we felt that we didn`t even need to hire a wedding planner.
"Absolutely the best DC hotel for weddings period!! "
Read full review
on
TripAdvisor
7/5/2007
Vote
10.
The assistant
manager
explained that she had no other room she could move us to and that she was very sorry.
"We were disappointed too! "
Read full review
on
TripAdvisor
6/12/2007
Vote
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