Willard InterContinental Washington, Washington DC, Front Desk

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Rank

27th

Out of 279

Willard InterContinental Washington	Average Price: $534 Check Rates

Hotel Class:

1401 Pennsylvania Avenue NorthWest

Washington DC, 20004 View map

5-Star Hotel Rank: 4 of 12
Average review rating: 4.57

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , Travelocity (5) , TripAdvisor (423) , YahooTravel (40)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (68) bath (19) bathroom (68) bed (67) bill (15) breakfast (98) brunch (10) charge (30) check in (53) check out (12) checkout (9) concierge (49) cost (21) deal (19) decor (17) dinner (37) downtown (12) fee (10) food (86) front desk (66) hotel (735) housekeeping (18) lobby (109) location (247) lunch (19) manager (15) money (25) parking (29) pillow (15) pool (12) price (56) rate (39) recommend (45) restaurant (91) room (601) room service (61) service (218) shower (32) spa (19) staff (219) street (49) suite (55) towel (14) tub (13) valet (25) value (11) view (62) walk (83) wireless (27)

Front desk

Appears in 66 comments.

84% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (4) clerk (5) concierge (4) desk (71) efficient (3) friendly (9) good (3) great (3) helpful (7) hotel (9) nice (3) problem (3) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk greeting was awesome.

"Wonderful stay here " Read full review on TripAdvisor 5/9/2012 Vote

2. The staff, from valet to the front desk, were very friendly and helpful.

"Very nice hotel " Read full review on TripAdvisor 4/20/2012 Vote

3. Ari at front desk took particularly good care of us.

"Absolutely superb " Read full review on TripAdvisor 1/24/2012 Vote

4. Front desk very helpful.

"GRAND Hotel!!! " Read full review on TripAdvisor 1/1/2012 Vote

5. The staff at the front desk are each great, the location of the hotel is perfect, and the historic nature of the property itself is something to behold.

"Frequent Stays " Read full review on TripAdvisor 12/2/2011 Vote

6. The front desk was very helpful and informative as I didn't have a good idea of where anything was.

"Fanciest Hotel I've Ever Stayed In " Read full review on TripAdvisor 11/22/2011 Vote

7. At check in I was upgraded to an awesome Willard room and the friendliness of front desk was very nice to experience after a long drive.

"One of the best Intercontinental hotels! " Read full review on TripAdvisor 11/13/2011 Vote

8. Front desk was friendly and although the hotel was full commited our name to memory.

"weekend in dc with the kids " Read full review on TripAdvisor 11/1/2011 Vote

9. The front desk people were very nice and efficient.

"Very nice hotel. Would definitely return " Read full review on TripAdvisor 8/6/2011 Vote

10. Staff especially at the front desk was very attenative and helpful.

""Historic Beauty, doors down from The White House..." " Read full review on TripAdvisor 8/4/2011 Vote