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Rank
27th
Out of 279

Willard InterContinental Washington

Average Price: $534  
 
Hotel Class:
1401 Pennsylvania Avenue NorthWest
Washington DC, 20004 View map  
5-Star Hotel Rank: 4 of 12
Average review rating: 4.57
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (27) , Travelocity (5) , TripAdvisor (423) , YahooTravel (40)
SAFE TO BOOK ? (0/5 issues found)
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Bill
Appears in 14 comments. 
100% wrote positive comments about bill
The following words were used in comments with Bill:
 
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1. The waitstaff is expert at upselling: 'Would you like some fresh fruit with that, sir?' This ends up adding substantially to the bill.
"Classy but expensive, at the right address ... " Read full review on TripAdvisor   4/11/2012 Vote      
2. The front desk clerk when I checked out didn't really seem to care when he asked how my stay was and when I hesitated in answering, then muttered, 'Well, it was okay, I guess,' he just handed me my bill & didn't ask how they could have made it better or anything.
"Not as nice as in the past " Read full review on TripAdvisor   2/9/2012 Vote      
3. I was impressed by the itemized hotel bill on display for a night`s food and lodging for Abraham Lincoln and his family.
"A Fabulous Fourth " Read full review on TripAdvisor   8/4/2007 Vote      
4. The only time we spoke with our server was to place the order, to clear the table, and to deliver the bill.
"Disappointing " Read full review on TripAdvisor   7/29/2011 Vote      
5. We took nothing and yet were billed (which management removed from the bill), but this silly system doesn't work well in any hotel I have stayed in that has them.
"Opulent surroundings; comfortable rooms; ideal location " Read full review on TripAdvisor   1/13/2011 Vote      
6. It takes an age to receive tea or coffee and then again to receive the bill (check) once asked for.
"Relaxed yet elegant landmark hotel " Read full review on TripAdvisor   9/13/2010 Vote      
7. We dined in the one which has now been sold off and when i asked for the bill to be added to the room it became clear.
"Did not live up to the hype " Read full review on TripAdvisor   10/6/2009 Vote      
8. The staff at the hotel was generally pleasant and helpful (but for the concierge, who told us that the 18% service charge on our $250 room service bill was not a tip for the server .
"Nice Hotel With Some Issues " Read full review on TripAdvisor   8/5/2009 Vote      
9. If you remove a mini-bar item from it's place for more than 20 seconds it is electronically billed to your room, but I had no problem with that even with picking up items to check their size vs.
"Wow! Fantastic, amazingly historic hotel. " Read full review on TripAdvisor   7/19/2009 Vote      
10. They are on a sensor, my wife picked up a potato chip bag to look at it, and it registered on the bill as 'lost connection with sensor' or something meaning we took it, but they reversed that charge with no hassle.
"Old hotel, ok location, mostly good service, rooms need updating " Read full review on TripAdvisor   6/17/2009 Vote      
   
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