Westin Tucson, Tucson, Service

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Rank

4th

Out of 278

Westin Tucson	Average Price: $247 Check Rates

Hotel Class:

3800 East Sunrise Drive

Tucson, 85718 View map

4-Star Hotel Rank: 2 of 16
Average review rating: 3.53

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (82) , Travelocity (4) , TripAdvisor (614) , YahooTravel (23)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (33) balcony (29) bar (118) bathroom (77) bed (70) bill (15) breakfast (81) charge (34) check in (62) check out (23) complimentary (23) concierge (16) cost (18) deal (17) decor (17) dinner (51) fee (39) fitness center (14) food (169) front desk (112) hot tub (16) hotel (430) housekeeping (27) landscape (20) lobby (84) location (91) lunch (28) manager (52) money (18) parking (42) patio (22) pool (398) price (50) rate (56) recommend (76) restaurant (203) room (868) room service (37) service (329) shower (51) spa (66) staff (389) suite (51) towel (21) tub (27) valet (20) valet parking (14) value (19) view (199) walk (29)

Service

Appears in 329 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
attentive (13) beauty (14) best (18) customer (49) desk (16) excellent (32) food (37) friendly (15) good (25) great (50) helpful (15) hotel (41) nice (13) outstanding (22) pool (31) resort (37)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was excellent, food different and tasty.

"Westin la Paloma, a nice break " Read full review on TripAdvisor 5/21/2012 Vote

2. Wait service fairly good.

"Westin la Paloma, a nice break " Read full review on TripAdvisor 5/21/2012 Vote

3. The lobby was impeccable, while service was swift and courteous.

"This picturesque hotel offers amazing service and a prime location. " Read full review on TripAdvisor 5/13/2012 Vote

4. Service: Very good and responsive to most special requests.

"Still the best in Tucson but ready for a refresh. " Read full review on TripAdvisor 5/13/2012 Vote

5. I just wanted to take a minute to let you know that Juan Santa Cruz - 'JP' is such a great addition to your customer service team.

"incredible customer service " Read full review on TripAdvisor 5/9/2012 Vote

6. The Views were amazing, Pools were very nice, the suite was great, the golf courses were great, the regular rooms were not bad, but the service was the best.

"Excellent Job " Read full review on TripAdvisor 5/9/2012 Vote

7. Service was swift and friendly.

"Great pool areas and dining " Read full review on TripAdvisor 5/8/2012 Vote

8. The service was great and the staff were always helpful, cheery, and attentive.

"Great property, but in desperate need of Upgrades " Read full review on TripAdvisor 5/7/2012 Vote

9. The service pool side was excellent.

"Excellent Service and wonderful trip " Read full review on TripAdvisor 5/3/2012 Vote

10. I have no complaint, except that I did not drive (and did not want to) so getting to some of the area sites can be expensive by taxi or the limited pick up tour services we found (without the help of the concierge who was MIA for most of my visit).

"omg! It was wonderful and great and stupendous and all that " Read full review on TripAdvisor 4/30/2012 Vote