Westin Tucson, Tucson, Front Desk

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Rank

4th

Out of 278

Westin Tucson	Average Price: $247 Check Rates

Hotel Class:

3800 East Sunrise Drive

Tucson, 85718 View map

4-Star Hotel Rank: 2 of 16
Average review rating: 3.53

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (82) , Travelocity (4) , TripAdvisor (614) , YahooTravel (23)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (33) balcony (29) bar (118) bathroom (77) bed (70) bill (15) breakfast (81) charge (34) check in (62) check out (23) complimentary (23) concierge (16) cost (18) deal (17) decor (17) dinner (51) fee (39) fitness center (14) food (169) front desk (112) hot tub (16) hotel (430) housekeeping (27) landscape (20) lobby (84) location (91) lunch (28) manager (52) money (18) parking (42) patio (22) pool (398) price (50) rate (56) recommend (76) restaurant (203) room (868) room service (37) service (329) shower (51) spa (66) staff (389) suite (51) towel (21) tub (27) valet (20) valet parking (14) value (19) view (199) walk (29)

Front desk

Appears in 112 comments.

81% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (14) great (4) helpful (19) liked (4) management (5) need (5) outstanding (4) personable (8) pool (10) problem (4) quick (4) welcoming (4) wondering (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. First, she checked to make sure I hadn't accidentally booked a second room, then asked whether I preferred double or king beds, and adjoining roomsAt check-in, Jose greeted me at the front desk, remembering me from my last visit, and making me feel welcome with his usual blend of warmth, efficiency, and charm.

"Westin La Paloma: Why I can't wait to get back to Tucson! " Read full review on TripAdvisor 5/19/2012 Vote

2. The front desk service was good but it took two calls to get a bottle opener delivered 45 minutes later.

"Beautiful location needs a shine " Read full review on TripAdvisor 4/5/2012 Vote

3. Dino, one of the gentleman who works the front desk, gave us a guided tour of the beautiful facility and then was so thoughtful to provide my children with goggles in the pool after we casually mentioned we forgot them.

"Outstanding trip in a wonderful hotel in an amazingly interesting city-Scarsdale New Yorkers " Read full review on TripAdvisor 2/26/2012 Vote

4. The front desk staff was wonderful.

"Tired Old Dame " Read full review on TripAdvisor 2/22/2012 Vote

5. Kudos also to a front desk team member by the name of Jose.

"High Maintenance Frequent Client " Read full review on TripAdvisor 2/8/2012 Vote

6. The entire staff was extremely helpful and polite but I must say that Alicia at the front desk was outstanding.

"Great customer service! " Read full review on TripAdvisor 2/4/2012 Vote

7. Jaime at the front desk was welcoming and very helpful.

"A nice surprise " Read full review on TripAdvisor 1/4/2012 Vote

8. It was wonderful because of the care and concern of Jose, the front desk manager.

"Jose! " Read full review on TripAdvisor 12/18/2011 Vote

9. Jaime at the front desk was wonderful, extremly helpful and Amy in the gift shop was lovely.

"Fabulous " Read full review on TripAdvisor 11/14/2011 Vote

10. The front desk attendant was nice, but proptly told us that there was a glitch in the computer system and our reservation had been lost.

"Nice Resort...when they honor your reservation! " Read full review on TripAdvisor 10/20/2011 Vote