Hotel Oceana Santa Barbara, Santa Barbara, Front Desk

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Rank

4th

Out of 107

Hotel Oceana Santa Barbara	Average Price: $292 Check Rates

Hotel Class:

202 West Cabrillo Boulevard

Santa Barbara, 93101 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 2.85

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (76) , Travelocity (24) , TripAdvisor (551) , YahooTravel (40)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) balcony (21) bar (25) bath (17) bathroom (102) beach (267) bed (121) breakfast (287) cabana (10) charge (58) check in (37) check out (24) closet (15) complimentary (42) cost (21) deal (34) decor (40) dinner (22) discount (16) downtown (32) fee (17) food (33) front desk (74) hot tub (16) hotel (865) landscape (16) lobby (18) location (282) manager (32) money (48) ocean (158) parking (143) patio (25) pillow (11) pool (160) price (103) rate (51) recommend (58) restaurant (73) room (1116) service (81) shower (54) staff (277) street (195) suite (16) towel (32) value (30) view (173) walk (99) wireless (18)

Front desk

Appears in 74 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) happy (3) helpful (11) hotel (6) local (3) location (4) need (3) nice (5) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk team was incredibly friendly and always willing to help, whether it be local restaurant recommendations, information on beach cruisers for transportation, or help with baggage.

"Excellent hotel choice!! " Read full review on TripAdvisor 10/28/2011 Vote

2. The people working the front desk were always friendly and accommodating too.

"Great 10th Year Anniversary Stay! " Read full review on TripAdvisor 10/12/2011 Vote

3. The front desk gave excellent recommendations for restaurants and attractions, they always made sure I had everything I needed.

"Excellent location, AMAZING staff " Read full review on TripAdvisor 9/17/2011 Vote

4. Front desk was very helpful as well.

"Older But Worth It " Read full review on TripAdvisor 9/12/2011 Vote

5. You can borrow bikes from the front desk (for free) when you ask.

"Our favorite SB Hotel " Read full review on TripAdvisor 7/13/2011 Vote

6. The front desk staff was incredibly polite & helpful whenever we had a question.

"Our favorite SB Hotel " Read full review on TripAdvisor 7/13/2011 Vote

7. I have allergies and tried three times to get non-down pillows from the front desk but nobody ever helped.

"Awful experience overall. Worst service ever, even worse value. " Read full review on TripAdvisor 7/9/2011 Vote

8. , or to the beach and etc. The staff at the front desk were really nice: Roy and Landon were really nice.

"Honestly, NEVER going back... " Read full review on TripAdvisor 6/23/2011 Vote

9. They were awesome at the front desk.

"LOVED IT! " Read full review on TripAdvisor 9/25/2010 Vote

10. The front desk staff was very friendly, helpful and polite.

"Great Gem in Santa Barbara! " Read full review on TripAdvisor 7/16/2010 Vote