Canary Hotel Santa Barbara, Santa Barbara, Front Desk

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Rank

3rd

Out of 107

Canary Hotel Santa Barbara	Average Price: $588 Check Rates

Hotel Class:

31 West Carrillo Street

Santa Barbara, 93101 View map

4-Star Hotel Rank: 1 of 6
Average review rating: 3.99

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (48) , TripAdvisor (283) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (13) bar (88) bath (21) bathroom (114) beach (47) bed (122) breakfast (46) charge (9) check in (16) check out (10) complimentary (11) deal (15) deck (31) decor (40) dinner (42) downtown (40) fee (14) food (62) front desk (76) gym (20) hotel (614) housekeeping (15) lobby (37) location (175) manager (43) money (22) ocean (14) parking (35) pillow (11) pool (154) price (25) rate (20) recommend (56) restaurant (162) room (467) room service (33) service (125) shower (41) spa (12) staff (134) street (117) suite (52) tub (21) valet (41) valet parking (13) value (13) view (109) walk (71) wireless (22)

Front desk

Appears in 76 comments.

68% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) helpful (7) hotel (9) management (15) nice (4) professional (7) quiet (4) rental (4) reservation (8) rude (9) service (7) staff (12) valet (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very professional and its always nice to see a smiling face at the front desk, they always answer the phone within 1-3 rings.

"Walked on the floors barefoot! " Read full review on TripAdvisor 5/14/2012 Vote

2. The front desk was extremely helpful and professional.

"Excellent 5-Star hotel in Santa Barbara " Read full review on TripAdvisor 4/23/2012 Vote

3. The front desk could do a little better job to make you feel welcome back rather than just 'show me your credit card'.

"Almost perfect...except the welcome. " Read full review on TripAdvisor 4/10/2012 Vote

4. The entire staff, including banquet, reservations, front desk, cleaning, and management were magnificent and went way above our expectations.

"Amazing experience! " Read full review on TripAdvisor 7/9/2011 Vote

5. The front desk staff, although professional, bordered on being snooty.

"Ideal Location " Read full review on TripAdvisor 4/19/2011 Vote

6. For a fitness center you can head down to the front desk and receive complimentary passes to the very nice commercial gym immediately next door.

"Fantastic boutique spot in downtown Santa Barbara " Read full review on TripAdvisor 2/25/2011 Vote

7. The staff at the front desk was also very friendly and helpful.

"Charming boutique hotel with a fantastic bed! " Read full review on TripAdvisor 8/19/2010 Vote

8. The front desk was professional and friendly and I would stay at the Canary if visiting Santa Barbara again.

"Great hotel in a fantastic town " Read full review on TripAdvisor 8/2/2010 Vote

9. Lucky for me, the man at the front desk was friendly, kind, and generous.

"An excellent hotel whose extremely kind staff saved my bacon " Read full review on TripAdvisor 5/27/2010 Vote

10. When we checked in, the front desk asked us at what time we would like the sleeper sofa to be made up and this was done exactly when we requested it to be.

"A wonderful experience " Read full review on TripAdvisor 4/25/2010 Vote