Best Western Santa Barbara, Santa Barbara, Service

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Rank

7th

Out of 107

Best Western Santa Barbara	Average Price: $195 Check Rates

Hotel Class:

3850 State Street

Santa Barbara, 93105 View map

3-Star Hotel Rank: 3 of 33
Average review rating: 3.93

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (79) , Travelocity (10) , TripAdvisor (341) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) balcony (38) bar (17) bath (22) bathroom (75) beach (48) bed (70) breakfast (63) charge (12) check in (32) check out (8) closet (7) complimentary (14) cost (9) deal (9) decor (27) dinner (17) discount (7) downtown (57) food (31) freeway (10) front desk (47) hot tub (27) hotel (370) landscape (8) laundry (8) lobby (34) location (94) lunch (10) money (19) neighborhood (17) parking (45) patio (27) pillow (12) pool (166) price (51) rate (31) recommend (41) restaurant (132) room (538) service (38) shower (24) spa (10) staff (170) street (101) suite (31) value (31) view (17) walk (27) wireless (9)

Service

Appears in 38 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
clean (6) customer (4) eat (3) excellent (7) food (6) friendly (4) good (8) great (5) helpful (4) hotel (7) liked (3) poor (2) reasonable (3) slow (3) value (3) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Even the restaurant on site was delicious and the service was great.

"Overall Excellent " Read full review on TripAdvisor 5/17/2012 Vote

2. The costumer service was excellent.

"Amazing place, very clean and organized, the housekeeping and front desk staff were very helpful and nice. " Read full review on TripAdvisor 5/11/2012 Vote

3. The service was excellent and everyone was helpful and friendly.

"we loved it and would return " Read full review on TripAdvisor 9/5/2011 Vote

4. We did eat there again for brunch out of neccessity on our dpearture date as nowhere else round to eat, and pleasanter service but food again so-so.

"Pleasant , long way out from centre, not in itself a bad thing " Read full review on TripAdvisor 8/14/2011 Vote

5. The Pepper Tree Inn is nothing fancy, but if you've stayed in BW Hotels before, you'll be familiar with their efficient level of service and accomodation.

"Best Western Quality Accomodation " Read full review on TripAdvisor 5/17/2011 Vote

6. The attendant who checked me in was extremely friendly and helpful, and deserves recognition for true customer service.

"Very Nice When The Price Is Right " Read full review on TripAdvisor 3/2/2011 Vote

7. It felt more like a B&B and the service was wonderful.

"Great hidden gem of a hotel " Read full review on TripAdvisor 2/20/2011 Vote

8. It has diner quality food with great service and reasonable prices.

"Quaint and Clean - Just Lovely! " Read full review on TripAdvisor 8/11/2010 Vote

9. Their customer service was over the top including cleaning our windshield the day we left.

"Best Motel we have stayed in " Read full review on TripAdvisor 5/16/2010 Vote

10. The service was impeccable, hands down some of the best I've experienced.

"Excellent " Read full review on Expedia 9/23/2009 Vote