Best Western Santa Barbara, Santa Barbara, Front Desk

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OpinionWell
Rank

7th

Out of 107

Best Western Santa Barbara	Average Price: $195 Check Rates

Hotel Class:

3850 State Street

Santa Barbara, 93105 View map

3-Star Hotel Rank: 3 of 33
Average review rating: 3.93

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (79) , Travelocity (10) , TripAdvisor (341) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) balcony (38) bar (17) bath (22) bathroom (75) beach (48) bed (70) breakfast (63) charge (12) check in (32) check out (8) closet (7) complimentary (14) cost (9) deal (9) decor (27) dinner (17) discount (7) downtown (57) food (31) freeway (10) front desk (47) hot tub (27) hotel (370) landscape (8) laundry (8) lobby (34) location (94) lunch (10) money (19) neighborhood (17) parking (45) patio (27) pillow (12) pool (166) price (51) rate (31) recommend (41) restaurant (132) room (538) service (38) shower (24) spa (10) staff (170) street (101) suite (31) value (31) view (17) walk (27) wireless (9)

Front desk

Appears in 47 comments.

94% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) complain (3) desk (47) free (4) friendly (9) great (6) helpful (14) hot (3) hotel (3) knowledgable (3) neighborhood (2) nice (5) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Iris, John and Chivaun at the front desk were amazing, So helpful.

"Great Experience Love the hotel- Will come back again " Read full review on TripAdvisor 4/3/2012 Vote

2. The computer/printer in the lobby is handy for printing boarding passes & the hotel staff from front desk to housekeeping was friendly, helpful & top notch.

"A gem! " Read full review on TripAdvisor 3/28/2012 Vote

3. THe front desk was helpful and responsive.

"Comfort and space in Santa Barbara " Read full review on TripAdvisor 2/20/2012 Vote

4. The staff at the front desk were friendly, very helpful, and gave great recommendations for restaurants etc in Santa Barbara.

"FABULOUS! " Read full review on TripAdvisor 1/15/2012 Vote

5. front desk and a great little gift shop, hot coffee and tea 24hrs a day.

"Wonderful! " Read full review on TripAdvisor 10/30/2011 Vote

6. The staff at the front desk are friendly enough but dont expect them to go that extra mile for you.

"nice gardens " Read full review on TripAdvisor 10/9/2011 Vote

7. Front desk was very friendly and helpful and therer you have free access to 2 computers with internet.

"Great hotel, great amenuities and service " Read full review on TripAdvisor 9/10/2011 Vote

8. There is complementary coffee offered at the front desk anytime.

"Great hotel, great amenuities and service " Read full review on TripAdvisor 9/10/2011 Vote

9. The front desk staff were helpful and knowledgeable.

"Resort motel on a budget " Read full review on TripAdvisor 9/8/2011 Vote

10. I do have to say that the front desk employees were very helpful and friendly during check-in, offering lots of advice about where to eat and calling us a cab, but then the woman who checked us out the next morning didn't ask us how our stay was, which should be a standard customer service question.

"Bring your ear plugs! " Read full review on TripAdvisor 7/17/2011 Vote