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Rank
10th
Out of 107

Santa Barbara Harbor View Inn

Average Price: $406  
 
Hotel Class:
28 West Cabrillo Boulevard
Santa Barbara, 93101 View map  
4-Star Hotel Rank: 3 of 6
Average review rating: 4.13
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (20) , Travelocity (4) , TripAdvisor (394) , YahooTravel (14)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 13 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
generous (4)   hotel (3)   management (13)   night (2)    
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1. Despite the short power outtage just as we check in (the manager generously offered to move us to another hotel if power wasn't restored after our dinner), we loved this hotel.
"great location, view, food and staff! " Read full review on Expedia   5/6/2009 Vote      
2. Stay away unless you want to pay way too much for a room, bad service and a manager who must have missed the class on customer service.
"A Motel 6 for $300 a night " Read full review on TripAdvisor   4/12/2012 Vote      
3. I told them that was unacceptable and after consulting with a manager we were moved to another room but again there was considerable noise: it sounded as if someone was running water above our heads.
"Mostly great but some noise " Read full review on TripAdvisor   1/23/2011 Vote      
4. When I mentioned to the manager that this accusation is an outright LIE his reply was 'I've known these guys a long time' Suggesting that it was me that was lying.
"HOTEL STAFF WILL ACCUSE YOU OF FELONIES. " Read full review on TripAdvisor   8/20/2010 Vote      
5. When I finally got to speak with a manager he says curtly 'well, a member of my staff saw you with a silver pipe in your hand.
"HOTEL STAFF WILL ACCUSE YOU OF FELONIES. " Read full review on TripAdvisor   8/20/2010 Vote      
6. I left a message for the General Manager who was not in over the weekend, and he did not not contact me.
"very poor service by the general manager " Read full review on TripAdvisor   5/21/2010 Vote      
7. Accidents do happen, but the attidude of the staff to this problem and the totally aloof manner of the manager (who never actually came to speak to us in person) left us dumb struck, with no real appology or attempt at any compensation.
"Poor management spoil what could be a great hotel " Read full review on TripAdvisor   7/2/2008 Vote      
8. Spoke with hotel General Manager on phone who repeatedly described wi-fi as a 'free' service and said that if it doesn`t work I could check out, and he would not arrange for any IT support.
"Hotel General Manager: "You can check out" " Read full review on TripAdvisor   5/20/2008 Vote      
9. I also took a photo of the busted drain plus and the wall socket which will go in a letter to the manager.
"Not a perfect experience " Read full review on TripAdvisor   5/9/2008 Vote      
10. Andrew, the manager, was especially gracious towards us from the time we set foot on the property.
"Absolutely Perfect " Read full review on TripAdvisor   4/11/2008 Vote      
   
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