Town Country Resort San Diego, San Diego, Manager

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Rank

50th

Out of 517

Town Country Resort San Diego	Average Price: $180 Check Rates

Hotel Class:

500 Hotel Circle North

San Diego, 92108 View map

3-Star Hotel Rank: 23 of 101
Average review rating: 3.01

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (255) , TripAdvisor (666) , YahooTravel (40)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) balcony (40) bar (41) bathroom (69) beach (21) bed (109) breakfast (122) charge (55) check in (80) check out (33) concierge (22) cost (28) deal (24) decor (64) dinner (38) discount (19) downtown (37) fee (38) food (196) freeway (37) front desk (142) gym (28) hotel (745) housekeeping (30) landscape (40) lobby (26) location (177) lunch (45) manager (43) money (42) parking (162) pool (224) price (67) rate (56) recommend (83) restaurant (264) room (1126) room service (28) service (279) shower (36) spa (33) staff (352) street (36) suite (23) to park (22) towel (33) value (23) view (53) walk (102) wireless (41)

Manager

Appears in 43 comments.

61% wrote positive comments about manager

The following words were used in comments with Manager:
cares (2) charged (3) clerk (3) courteous (2) desk (12) generous (2) good (3) helpful (11) hotel (6) management (49) night (6) responsive (2) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The owner and manager kept us updated on everything going on and were very friendly and approachable.

"Made me feel comfortable during a crisis " Read full review on TripAdvisor 9/9/2011 Vote

2. Bottom line, as a manager you have one job, take care of customer issues.

"Poorest Customer Service I Have Ever Seen " Read full review on TripAdvisor 7/18/2011 Vote

3. In particular, Sherida Green, the shift manager answered every question, provided helpful suggestions, knew her property and her staff.

"OUTSTANDING FACILITY AND STAFF " Read full review on TripAdvisor 6/20/2011 Vote

4. The staff was great and the manager Michael Orantes was the best.

"Surprisingly wonderful! " Read full review on TripAdvisor 1/30/2011 Vote

5. manager Sherida Green was very helpful, courteous, and went above and beyond to help us with all of our needs.

"Love the hotel atmosphere.manager Sherida... " Read full review on TripAdvisor 8/18/2010 Vote

6. The front desk staff was very courteous and helpful, the manager Nancy Nungary gave me the complete information about how to get around in San Diego without a car, and I told them I left my cell phone charges at home, Terry Ng at the front desk helped me to find a phone charges that left behind from another guest, that save me a trip.

"Gorgeous garden and friendly serivce " Read full review on TripAdvisor 5/7/2010 Vote

7. The staff went above and beyond to help us when our incoming flight from LA was cancelled and the shuttle abandoned us at San Diego International at 2:00 a.m. The night manager Karen made arrangements for us to be picked up and greeted us with a big smile when we finally arrived.

"What a Great Experience " Read full review on TripAdvisor 1/27/2010 Vote

8. It was very late by this time so we accepted but the next morning we told the manager and he said he would take half off the room.

"OVERBOOKED....UNDERSTAFFED.....WOW! " Read full review on TripAdvisor 7/8/2009 Vote

9. The hotel manager was very sympathetic and helped us out by taking one night rate off our bill.

"Don`t stay here!! " Read full review on TripAdvisor 3/10/2008 Vote

10. I was really getting frustrated, the manager response was 'OK have a good night' and hanged up.

"Poor Customer Service " Read full review on TripAdvisor 1/27/2008 Vote