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Rank
45th
Out of 517

Hilton San Diego Resort

Average Price: $258  
 
Hotel Class:
1775 East Mission Bay Drive
San Diego, 92109 View map  
4-Star Hotel Rank: 18 of 30
Average review rating: 3.41
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (602) , Travelocity (10) , TripAdvisor (598) , YahooTravel (37)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 163 comments. 
71% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (17)   great (14)   helpful (23)   hotel (14)   management (13)   need (10)   night (9)   secure (7)   service (15)   staff (48)   upgraded (9)    
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1. Front desk staff has been very friendly both times.
"Two stays and very different rooms " Read full review on TripAdvisor   5/21/2012 Vote      
2. First of all, I would like to start off with a HUGE Thank You to Front Desk Manager Matt Bickel.
"Excellant Hotel and PHENOMENAL Front Desk Manager, Matt Bickel " Read full review on TripAdvisor   4/13/2012 Vote      
3. The front desk was very accommodating when we needed to check in early and also when we needed to print out our boarding passes for our return flight home.
"San Diego - Great Location " Read full review on TripAdvisor   3/26/2012 Vote      
4. The best thing about the hotel is the staff - exceptionally friendly and happy to please - Larry in the restaurant and Ramon on the front desk were great, but all the staff create a happy, easy going and helpful environment.
"Great Stay for Business and Family " Read full review on TripAdvisor   3/23/2012 Vote      
5. front desk provided excellent and friendly service.
"Beautiful Hotel " Read full review on TripAdvisor   3/12/2012 Vote      
6. The front desk and management were always extremely professional and answered all of our questions and were so eager to help us make awesome memories in this wonderful location.
"Hooray for Hilton San Diego Resort and Spa! " Read full review on TripAdvisor   2/28/2012 Vote      
7. It is a pleasure to see all of the wonderful front desk staff, and the bellman who always have a great story or two to share.
"Have the best relaxing time of your life along with extra special staff " Read full review on TripAdvisor   1/2/2012 Vote      
8. C and William at the front desk for their help and professionalism regarding my many stays at the hotel.
"Outstanding... " Read full review on TripAdvisor   1/2/2012 Vote      
9. He acted as if were interrupting 'his day!' The front desk help were nice but when we mentioned our displeasure or concern - no- solutions were given.
"Trip RUINED!!!! " Read full review on TripAdvisor   11/22/2011 Vote      
10. Front desk staff was awesome, great, friendly and fast check in.
"Great Staff, Good Location, Worst Stay at a Hilton " Read full review on TripAdvisor   11/20/2011 Vote      
   
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