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Rank
45th
Out of 517

Hilton San Diego Resort

Average Price: $258  
 
Hotel Class:
1775 East Mission Bay Drive
San Diego, 92109 View map  
4-Star Hotel Rank: 18 of 30
Average review rating: 3.41
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (602) , Travelocity (10) , TripAdvisor (598) , YahooTravel (37)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 37 comments. 
64% wrote positive comments about concierge
The following words were used in comments with Concierge:
great (3)   helpful (14)   hotel (5)   informative (3)   recommend (2)   resort (4)   unfortunate (2)   weekends (2)    
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1. There is a nice gift shop and coffee shop on property and the concierge was very helpful on finding a location to watch the Pacquio-Marquez fight.
"Parking for $28/day!! " Read full review on TripAdvisor   11/14/2011 Vote      
2. Concierge, Whitney, was very knowledgeable, providing me with maps and directions from Mission Bay to absolutely everywhere I wanted to go and ever so helpful with sightseeing and shopping ideas, and all with a gracious and welcoming smile.
"Visit to Mission Bay September 25, 2011 " Read full review on TripAdvisor   10/29/2011 Vote      
3. I sat down with one female concierge for help with our holiday such as sight seeing etc and she just wasn't interested or helpful and didn't even bother giving us any information.
"Wouldn't stay here again " Read full review on TripAdvisor   9/21/2011 Vote      
4. The reception and concierge staff (with the exception of william who was superb) were generally unhelpful and on one occasion I was completely ignored whilst waiting to speak to reception.
"Wouldn't stay here again " Read full review on TripAdvisor   9/21/2011 Vote      
5. Special kudos to Whitney, our concierge, who helped us find some specialty type of restaurant outside of the normal areas.
"excellent service " Read full review on TripAdvisor   9/17/2011 Vote      
6. Mid way through the stay TC the concierge was able to set up our car rental and truly made it feel like a one stop shop.
"Fantastic Customer Service and very relaxing " Read full review on TripAdvisor   9/15/2011 Vote      
7. The coffee shop was only open on the weekends although the hotel was busy when we stayed there, the staff in there and in the gift shop were really friendly and helpful, more so than the concierge who only seemed interested in selling trips or car hire.
"If you don't have a car don't stay here " Read full review on TripAdvisor   1/13/2011 Vote      
8. I spoke to the Concierge (who tried to be very helpful) and said she would get room service to bring hot water, tea bags and fresh milk to our room - an hour later, she gave up and bought a cup of Earl Grey tea at the adjoining coffee shop and brought it up to our room with sachet milk.
"This motel masquerades as a Hilton " Read full review on TripAdvisor   4/22/2010 Vote      
9. The concierge was very helpful and knowledgeable in giving us directions to area attractions and eateries.
"Excellent stay ... once again " Read full review on TripAdvisor   8/16/2009 Vote      
10. I always used to get great help from the girls at the concierge desk and recommendations on where to eat and go for fun.
"No pool or concierge! " Read full review on TripAdvisor   2/19/2008 Vote      
   
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