10. examples: paper coffee cup had been used previously but had been put back for use again (doesn't get nastier), no liner in our ice bucket, the bottoms of our feet turned black in just a few passes across the tiled floor, our patio came with two of the most uncomfortable bar height stools and one low table so there was no way to get comfortable or sit on the stool and set a drink down, the propane tank in the fire pit (couples retreat area) had no gas after the first night and was never filled the rest of the week and the towels weren't stocked daily for the spa in the same area - just got to look at a heap of used towels for a few days.