Holiday Inn San Antonio, San Antonio, Service

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Rank

18th

Out of 504

Holiday Inn San Antonio	Average Price: $139 Check Rates

Hotel Class:

110 Lexington Avenue

San Antonio, 78205 View map

3-Star Hotel Rank: 5 of 111
Average review rating: 3.67

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (143) , Travelocity (5) , TripAdvisor (286) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (35) bar (77) bath (14) bathroom (60) bed (48) breakfast (103) charge (13) check in (21) cost (12) deal (40) decor (17) dinner (18) downtown (50) fee (13) fitness center (11) food (63) front desk (62) gym (6) hotel (640) housekeeping (13) lobby (59) location (95) lunch (12) manager (11) money (20) neighborhood (9) parking (124) patio (7) pillow (18) pool (139) price (68) rate (36) recommend (46) restaurant (92) room (461) room service (11) service (77) shower (22) staff (223) street (46) suite (8) to park (22) towel (27) tub (11) valet (6) value (27) view (42) walk (160) wireless (8)

Service

Appears in 77 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (9) desk (7) food (8) friendly (7) good (15) great (21) helpful (4) hotel (19) location (4) management (4) need (4) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great service, ambience, super location and a reasonable price.

"My Place to Stay in San Antonio " Read full review on TripAdvisor 4/24/2012 Vote

2. is a great problem solving & customer service model for recognition ).

"Convenient Location & Friendly staffs.... " Read full review on TripAdvisor 4/13/2012 Vote

3. The hotel was incredibly clean, the staff was eager to please in any way, and most convenient to trolley or bus service.

"Awesome Stay! " Read full review on TripAdvisor 3/23/2012 Vote

4. Pool was nice, service was great, place was clean and well maintained.

"ASTI 2012 convention " Read full review on TripAdvisor 2/25/2012 Vote

5. But the best of all the customer service was one of the bartenders, his name was Armando Medina.

"Great customer service " Read full review on TripAdvisor 11/26/2011 Vote

6. They are very friendly and have an awesome customer service and are the best to have a great experience.

"Excellent service and awesome hotel. " Read full review on TripAdvisor 11/22/2011 Vote

7. This Hotel has no full-service restaurant, but other good places to eat abound on the Riverwalk.

"Fine Hotel on the Riverwalk " Read full review on TripAdvisor 10/31/2011 Vote

8. Breakfast was good--lots of choices with good service.

"Groupon deal worked well for us! " Read full review on TripAdvisor 10/3/2011 Vote

9. The Location: The Hotel:The service we received was great, and all the staff we encountered had a friendly greeting for us.

"My new favorite in San Antonio... " Read full review on TripAdvisor 8/18/2011 Vote

10. I was very pleased and suprised with my service and the hotel.

"Surprised and Satisfied " Read full review on TripAdvisor 8/1/2011 Vote