Holiday Inn San Antonio, San Antonio, Manager

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Rank

18th

Out of 504

Holiday Inn San Antonio	Average Price: $139 Check Rates

Hotel Class:

110 Lexington Avenue

San Antonio, 78205 View map

3-Star Hotel Rank: 5 of 111
Average review rating: 3.67

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (143) , Travelocity (5) , TripAdvisor (286) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (10) balcony (35) bar (77) bath (14) bathroom (60) bed (48) breakfast (103) charge (13) check in (21) cost (12) deal (40) decor (17) dinner (18) downtown (50) fee (13) fitness center (11) food (63) front desk (62) gym (6) hotel (640) housekeeping (13) lobby (59) location (95) lunch (12) manager (11) money (20) neighborhood (9) parking (124) patio (7) pillow (18) pool (139) price (68) rate (36) recommend (46) restaurant (92) room (461) room service (11) service (77) shower (22) staff (223) street (46) suite (8) to park (22) towel (27) tub (11) valet (6) value (27) view (42) walk (160) wireless (8)

Manager

Appears in 11 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) hotel (5) management (11) night (2)

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1. Their rooms and service were impecable and the manager helped us with local golf courses and directions and the bar was fantastic that night.

"Great Golf Outing " Read full review on TripAdvisor 8/20/2009 Vote

2. They took the reservation papers I had to show the manager and said she had never heard of that deal either.

"Not Impressed " Read full review on TripAdvisor 4/20/2012 Vote

3. No explanation given by the night manager, just an 'oh well, that is all that is available'.

"San Antonio trip disappointment " Read full review on TripAdvisor 9/26/2011 Vote

4. THEN, she made me drink totally wrong, and I had to ask Juan the restaurant manager for a refund.

"Not impressed at all " Read full review on TripAdvisor 7/26/2011 Vote

5. Personal thanks to General Manager, Mr.

"El Top of the Line " Read full review on TripAdvisor 11/11/2009 Vote

6. I called the motel/hotel directly they transfered me to reservation they could not answer any questions, I called the hotel again and left a message for the Manager he has not return my call.

"Disappointed " Read full review on YahooTravel 3/23/2009 Vote

7. The resturaunt managers on duty were alway in sight ,clearing tables pouring coffe and keeping things running smoothly during a busy time.

"loved all the personal service " Read full review on TripAdvisor 4/25/2008 Vote

8. Upon leaving breakfast, I approached a hotel manager and related the story.

"dissapointment At El Tropicano " Read full review on TripAdvisor 7/25/2007 Vote

9. The manager seemed unconcerned by the wait time or lack of staff to attend a breakfast buffet.

"dissapointment At El Tropicano " Read full review on TripAdvisor 7/25/2007 Vote

10. I think courses in customer service should be provided to every employee in that hotel from the General Manager down.

"Wouldnt do it again " Read full review on TripAdvisor 6/19/2007 Vote