Holiday Inn San Antonio, San Antonio, Front Desk

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Rank

18th

Out of 504

Holiday Inn San Antonio	Average Price: $139 Check Rates

Hotel Class:

110 Lexington Avenue

San Antonio, 78205 View map

3-Star Hotel Rank: 5 of 111
Average review rating: 3.67

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (143) , Travelocity (5) , TripAdvisor (286) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (10) balcony (35) bar (77) bath (14) bathroom (60) bed (48) breakfast (103) charge (13) check in (21) cost (12) deal (40) decor (17) dinner (18) downtown (50) fee (13) fitness center (11) food (63) front desk (62) gym (6) hotel (640) housekeeping (13) lobby (59) location (95) lunch (12) manager (11) money (20) neighborhood (9) parking (124) patio (7) pillow (18) pool (139) price (68) rate (36) recommend (46) restaurant (92) room (461) room service (11) service (77) shower (22) staff (223) street (46) suite (8) to park (22) towel (27) tub (11) valet (6) value (27) view (42) walk (160) wireless (8)

Front desk

Appears in 62 comments.

65% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (10) great (4) helpful (15) hotel (7) internet (5) lobby (3) rude (6) service (4) slow (2) staff (16) taxi (6) towel (3) trouble (2) useful (2) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On the plus side, the front desk staff is friendly and helpful - especially Brandon; the hotel lobby is clean as is my room, and housekeeping does a very good and attentive job.

"Not good for a business trip... " Read full review on TripAdvisor 4/21/2012 Vote

2. Likewise at 9:00 p.m. when we returned there was also nobody available to take the car, and my traveling companion had to ask the front desk to take care of it.

"So much potential, but not there yet " Read full review on TripAdvisor 3/30/2012 Vote

3. Carly and Brandon at the front desk were very helpful.

"Very helpful " Read full review on TripAdvisor 3/11/2012 Vote

4. The front desk was quick to take care of the problem and even offered to move me to a new room.

"South Beach Hotel in downtown San Antonio " Read full review on TripAdvisor 1/4/2012 Vote

5. Rooms were clean, front desk was very helpful.

"Good stay " Read full review on TripAdvisor 11/15/2011 Vote

6. Every one at the front desk was professional and helpful.

"Loved Our Time here! " Read full review on TripAdvisor 10/26/2011 Vote

7. But the front desk lady was very nice and professional.

"Very busy but they kept a cool head " Read full review on TripAdvisor 9/8/2011 Vote

8. The front desk was very helpful with 'out on the town' info.

"Couldn't have been a better experience! " Read full review on TripAdvisor 8/8/2011 Vote

9. Luke at the front desk was wonderful.

"Pleasantly Surprised " Read full review on TripAdvisor 8/5/2011 Vote

10. The front desk person Luke was such a huge help.

"FUN-tastic :) " Read full review on TripAdvisor 7/10/2011 Vote