Hotel Lucia, Portland, Service

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OpinionWell
Rank

29th

Out of 287

Hotel Lucia	Average Price: $181 Check Rates

Hotel Class:

400 SouthWest Broadway

Portland, 97205 View map

4-Star Hotel Rank: 9 of 16
Average review rating: 4.2

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (16) , Travelocity (3) , TripAdvisor (373) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (12) bar (55) bath (15) bathroom (143) bed (101) breakfast (24) charge (13) check in (28) check out (12) closet (24) complimentary (7) cost (9) deal (20) decor (63) dinner (17) downtown (102) fee (9) food (39) front desk (69) gym (6) hotel (668) housekeeping (18) lobby (42) location (178) lunch (5) manager (10) mini bar (7) money (13) parking (35) pillow (41) price (35) rate (32) recommend (43) restaurant (107) room (600) room service (18) service (106) sheets (8) shower (31) staff (256) street (55) suite (21) towel (16) tub (5) valet (35) valet parking (21) value (10) view (39) walk (63) wireless (15)

Service

Appears in 106 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
amazed (7) attentive (5) comfortable (6) customer (14) excellent (6) friendly (9) good (11) great (13) helpful (7) hotel (31) location (9) nice (7) recommend (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. While the room was a touch on the small side, the warm and welcoming staff was phenomenal and the level of customer service provided was awesome from the bell hop to the manager.

"Outstanding Service, Gallery Chic, Great Hotel! " Read full review on TripAdvisor 4/25/2012 Vote

2. But, the beds and service are wonderful.

"Sweet place. " Read full review on TripAdvisor 3/12/2012 Vote

3. While the location itself is fantastic - I felt i was able to walk anywhere in the downtown area - what really sets this hotel apart is the outstanding service.

"Awesome Service " Read full review on TripAdvisor 2/7/2012 Vote

4. As a frequent traveler, I am not exaggerating when i say that this was the most genuine display of customer service I have experienced to date.

"Awesome Service " Read full review on TripAdvisor 2/7/2012 Vote

5. The staff was friendly and helpful, valet car service was excellent.

"Wine tasting trip " Read full review on TripAdvisor 11/15/2011 Vote

6. Service was good and our room was nice if a little smaller than we had expected.

"Good hotel in downtown Portland " Read full review on TripAdvisor 10/2/2011 Vote

7. The service was exceptionally professional and friendly.

"Great Service, Atmosphere, Location! " Read full review on TripAdvisor 9/29/2011 Vote

8. Great service.

"High quality hotel, small rooms and small bathroom, but super comfortable and great location " Read full review on TripAdvisor 7/30/2011 Vote

9. Service at the hotel was excellent.

"Excellent location and service! " Read full review on TripAdvisor 7/22/2011 Vote

10. The service was wonderful.

"FABULOUS Hotel! Service was excellent! highly suggest staying here, we will be back! " Read full review on TripAdvisor 7/10/2011 Vote