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Rank
15th
Out of 177

Embassy Suites Philadelphia

Average Price: $239  
 
Hotel Class:
1776 Benjamin Franklin ParkWay
Philadelphia, 19103 View map  
3-Star Hotel Rank: 6 of 57
Average review rating: 3.77
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (30) , MyTravelGuide (101) , Travelocity (3) , TripAdvisor (392) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 82 comments. 
83% wrote positive comments about service
The following words were used in comments with Service:
clean (8)   customer (9)   excellent (6)   free (6)   friendly (9)   good (13)   great (20)   hotel (16)   huge (4)   internet (7)   location (4)   nice (5)   poor (5)    
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1. All in all, I felt like the service was poor, the room wasn't clean and since I paid $269.95 per night for my room, I expected a whole lot better.
"Service could be vastly improved, Room didn't feel that Clean " Read full review on TripAdvisor   5/19/2012 Vote      
2. The service was good and atttentive.
"Philly Good for Business and Familly " Read full review on TripAdvisor   4/27/2012 Vote      
3. And as for the service it was outstanding.
"Excellent Service " Read full review on TripAdvisor   4/25/2012 Vote      
4. Service was good.
"Great time with my kids! " Read full review on TripAdvisor   3/30/2012 Vote      
5. Clean, well-operated, modern, service-oriented.
Read full review on TripAdvisor   3/28/2012 Vote      
6. It is a pity because the service is good, the staff friendly, the breakfast correct, the beds confortable.
"Good hotel but noisy air conditioners " Read full review on TripAdvisor   3/9/2012 Vote      
7. Service was also good and everyone was extremely helpful and friendly.
"Great Location " Read full review on TripAdvisor   1/20/2012 Vote      
8. the ratings we saw on the tgif restaurant were not reassuring before we left, but we found the service and the food to be exceptional (5/5).
"VERY NICE STAY " Read full review on TripAdvisor   12/4/2011 Vote      
9. it was a nice hotel, large comfortable rooms, great beds, good service and polite, solicitous employees.
"Embassy Suites was very nice! " Read full review on TripAdvisor   10/19/2011 Vote      
10. Their superior customer service made up for the worn down appearance.
"Great customer service in a dated hotel " Read full review on TripAdvisor   9/27/2011 Vote      
   
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