Embassy Suites Philadelphia, Philadelphia, Refund

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Rank

15th

Out of 177

Embassy Suites Philadelphia	Average Price: $239 Check Rates

Hotel Class:

1776 Benjamin Franklin ParkWay

Philadelphia, 19103 View map

3-Star Hotel Rank: 6 of 57
Average review rating: 3.77

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (101) , Travelocity (3) , TripAdvisor (392) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 9 comments.

The following words were used in comments with Refund:

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1. At first when asked for a refund we were told they don't do that even after they were told the whole reason we came there was because of the space.

"What a nightmare " Read full review on Travelocity 7/1/2008 Vote

2. Great hotel and they even gave us our $ back on a non refundable room through hotwire.

"wonderful hospitality " Read full review on TripAdvisor 9/4/2011 Vote

3. The hotel clerk told us to contact hotwire and they would refund our $ due to having to drive back to Virginia during hurricane Irene.

"wonderful hospitality " Read full review on TripAdvisor 9/4/2011 Vote

4. The hotel and hotwire gladly refunded our $ which was very unexpected and thoughtful.

"wonderful hospitality " Read full review on TripAdvisor 9/4/2011 Vote

5. The next morning, I spoke to the general manager, who finally refunded my money and I went to the Loews Hotel not far away in Piladelphia, where I had a wonderful experience.

"STAINED COVERS, BED BUGS & POOR SERVICE " Read full review on TripAdvisor 8/24/2010 Vote

6. it's strictly a refund and whatever they say goes.

"Good hotel..but do not book with prepaid rates " Read full review on TripAdvisor 1/21/2010 Vote

7. If you select this option you are using a third party and I'm still working on getting a refund for my stay.

"Good hotel..but do not book with prepaid rates " Read full review on TripAdvisor 1/21/2010 Vote

8. I'm not flying in those conditions but apparently it does meet this 'third party's' guidelines for a refund.

"Good hotel..but do not book with prepaid rates " Read full review on TripAdvisor 1/21/2010 Vote

9. The only thing they have going for them is that after they wasted a large part of our night they refunded us our money and we found an ever better hotel.

"What a nightmare " Read full review on Travelocity 7/1/2008 Vote