Philadelphia Sofitel, Philadelphia, Service

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Rank

1st

Out of 177

Philadelphia Sofitel	Average Price: $225 Check Rates

Hotel Class:

120 South 17th Street

Philadelphia, 19103 View map

4-Star Hotel Rank: 1 of 18
Average review rating: 4.4

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (50) , MyTravelGuide (17) , Travelocity (22) , TripAdvisor (696) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (36) bar (176) bath (42) bathroom (209) bed (242) breakfast (175) charge (26) check in (76) check out (24) checkout (16) check-out (16) closet (25) complimentary (23) concierge (76) cost (21) deal (29) decor (29) dinner (48) downtown (48) fitness center (19) food (89) front desk (117) gym (25) hotel (1003) housekeeping (27) lobby (73) location (339) manager (43) money (26) parking (69) pillow (33) price (89) rate (74) recommend (89) restaurant (249) room (865) room service (84) service (283) shower (108) staff (300) street (62) suite (148) towel (26) tub (47) valet (69) valet parking (36) value (33) view (43) walk (118) wireless (25)

Service

Appears in 273 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
attentive (12) bar (15) clean (20) desk (19) excellent (27) food (13) friendly (16) good (39) great (48) hotel (54) location (25) nice (24) night (15)

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1. It's modern, clean, has nice furnishings, etc. Service is excellent - all of the staff i ever dealt with were curtious and professional.

"Great hotel, just one problem " Read full review on TripAdvisor 5/22/2012 Vote

2. Nor did we didn't eat in any of the hotel restaurants, but I did have a drink at the bar and enjoyed not only a perfectly composed (and strong!) cocktail, but also efficient service and complimentary snacks with some of the most succulent olives I have ever had.

"What Luxury! " Read full review on TripAdvisor 5/8/2012 Vote

3. The service was outstanding and attentive.

"Great downtown hotel " Read full review on TripAdvisor 5/6/2012 Vote

4. The location is more than central and convenient, the room generally nice, but the level of attentive service was perhaps the selling point.

"A good choice with very good service " Read full review on TripAdvisor 5/3/2012 Vote

5. On the other hand, the turndown service with a bottle of water was nice.

"Not quite luxury " Read full review on TripAdvisor 4/24/2012 Vote

6. Service good.

"Solid hotel " Read full review on TripAdvisor 4/23/2012 Vote

7. Great service and exceptional rooms.

"Five Star Service! " Read full review on TripAdvisor 4/23/2012 Vote

8. The service was attentive.

"Lovely hotel in Center City Philadelphia " Read full review on TripAdvisor 4/17/2012 Vote

9. The service at the front desk is excellent.

"Heavenly Beds, Superb Service, Nice Decor " Read full review on TripAdvisor 4/14/2012 Vote

10. Shops on Walnut Street, Rittenhouse Square, Great service in a great location.

"Saturday Night in Philadelphia " Read full review on TripAdvisor 4/5/2012 Vote