Philadelphia Sofitel, Philadelphia, Front Desk

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » Philadelphia Sofitel

OpinionWell
Rank

1st

Out of 177

Philadelphia Sofitel	Average Price: $225 Check Rates

Hotel Class:

120 South 17th Street

Philadelphia, 19103 View map

4-Star Hotel Rank: 1 of 18
Average review rating: 4.4

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (50) , MyTravelGuide (17) , Travelocity (22) , TripAdvisor (696) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (36) bar (176) bath (42) bathroom (209) bed (242) breakfast (175) charge (26) check in (76) check out (24) checkout (16) check-out (16) closet (25) complimentary (23) concierge (76) cost (21) deal (29) decor (29) dinner (48) downtown (48) fitness center (19) food (89) front desk (117) gym (25) hotel (1003) housekeeping (27) lobby (73) location (339) manager (43) money (26) parking (69) pillow (33) price (89) rate (74) recommend (89) restaurant (249) room (865) room service (84) service (283) shower (108) staff (300) street (62) suite (148) towel (26) tub (47) valet (69) valet parking (36) value (33) view (43) walk (118) wireless (25)

Front desk

Appears in 117 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (18) good (6) great (6) helpful (15) hotel (14) location (5) nice (10) night (7) professional (7) quick (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. From the front desk with Anna to the helpful William in the conciege area, this hotel has it done right.

"another good stay " Read full review on TripAdvisor 5/9/2012 Vote

2. Front desk and all personnel were very attentive.

"A Decent High End Stay " Read full review on TripAdvisor 4/24/2012 Vote

3. I called the front desk, and thankfully, they sent a security guard to take care of the situation within minutes.

"This hotel should receive four circles, but.... " Read full review on TripAdvisor 4/24/2012 Vote

4. The service at the front desk is excellent.

"Heavenly Beds, Superb Service, Nice Decor " Read full review on TripAdvisor 4/14/2012 Vote

5. Check-in and check-out was easy, and the front desk folks were super-friendly and helpful.

"Well worth it! " Read full review on TripAdvisor 3/23/2012 Vote

6. The front desk staff are exceptional.

"Quality property with sterling service " Read full review on TripAdvisor 2/29/2012 Vote

7. Terrific, friendly service at the front desk.

"Very good " Read full review on TripAdvisor 2/20/2012 Vote

8. The front desk employees were extremely friendly and helpful.

"Just a Excellent Hotel " Read full review on TripAdvisor 2/14/2012 Vote

9. The hospitality was incrediable, the man at the front desk i beleive his name was Nikola couldn't have been any nicer and very professional.

"Tremendous hotel experience " Read full review on TripAdvisor 1/22/2012 Vote

10. Service, from valet parking to front desk and housekeeping, all were wonderful.

"Philly Favorite Due To It's Location " Read full review on TripAdvisor 1/20/2012 Vote