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Rank
1st
Out of 177

Philadelphia Sofitel

Average Price: $225  
 
Hotel Class:
120 South 17th Street
Philadelphia, 19103 View map  
4-Star Hotel Rank: 1 of 18
Average review rating: 4.4
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (50) , MyTravelGuide (17) , Travelocity (22) , TripAdvisor (696) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 35 comments. 
85% wrote positive comments about manager
The following words were used in comments with Manager:
free (4)   generous (4)   hotel (10)   management (35)   night (2)   perfect (2)   quick (2)   secure (2)   service (2)   smoke (2)   suite (5)   upgraded (4)   welcoming (2)    
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1. Assuming I might have left at the registration desk, I phoned the hotel and was connected immediately with a helpful security manager who investigated and immediately checked security CCTV footage where it was clear I had replaced my wallet in my pocket.
"A good choice with very good service " Read full review on TripAdvisor   5/3/2012 Vote      
2. Not only was I directed to my room and shown the the bar/restaurant manager; I was amazed to be approached by the food/beverage.
"Blew My Mind " Read full review on TripAdvisor   12/26/2011 Vote      
3. To the general manager, Vincent Vienne, I would like to express my sincere thanks for making our stay so amazing.
"Amazing Sofitel, Philadelphia " Read full review on TripAdvisor   11/1/2011 Vote      
4. The general manager offered me a free stay at the Sofitel Philadelphia for my trouble.
"Robbed by Sofitel Employee on Wedding Night " Read full review on TripAdvisor   10/19/2011 Vote      
5. The manager came over and gave us some free drink tickets and asked if there was anything they could help with.
"Best Hotel Experience EVER! " Read full review on TripAdvisor   4/4/2011 Vote      
6. was a perfect host & a hands on manager making all of us feel welcome & looked after - he even hailed a cab for us.
"Gorgeous & Swanky! " Read full review on TripAdvisor   2/2/2011 Vote      
7. was a perfect host & a hands on manager making all of us feel welcome & looked after - he even hailed a cab for us.
"Gorgeous & Swanky! " Read full review on TripAdvisor   2/2/2011 Vote      
8. We complained the next day, and a few days later the hotel manager emailed me an offer for a free night, which I thanked hr for, but then never actually received it.
"Sofitel not so swell " Read full review on TripAdvisor   4/11/2010 Vote      
9. Four hours later the hospitality manager emailed back with the recipe and thanked me for asking - classy.
"Class act! " Read full review on TripAdvisor   1/24/2010 Vote      
10. In fact, as soon as I was back in the office I wrote to their general manager to tell him how good it was.
"Impressed With Sofitel " Read full review on Expedia   7/28/2009 Vote      
   
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