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Philadelphia Sofitel
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OpinionWell
Rank
1st
Out of 177
Philadelphia Sofitel
Average Price: $225
Check Rates
Hotel Class:
120 South 17th Street
Philadelphia, 19103
View map
4-Star Hotel Rank:
1 of 18
Average review rating:
4.4
OpinionWell Value Index:
8
Traveler reviews analyzed:
Expedia
(
50
)
,
YahooTravel
(
21
)
,
BedBugRegistry
(
4
)
,
MyTravelGuide
(
17
)
,
TripAdvisor
(
696
)
,
Travelocity
(
22
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(36)
bar
(176)
bath
(42)
bathroom
(209)
bed
(242)
breakfast
(175)
charge
(26)
check in
(76)
check out
(24)
checkout
(16)
check-out
(16)
closet
(25)
complimentary
(23)
concierge
(76)
cost
(21)
deal
(29)
decor
(29)
dinner
(48)
downtown
(48)
fitness center
(19)
food
(89)
front desk
(117)
gym
(25)
hotel
(1003)
housekeeping
(27)
lobby
(73)
location
(339)
manager
(43)
money
(26)
parking
(69)
pillow
(33)
price
(89)
rate
(74)
recommend
(89)
restaurant
(249)
room
(865)
room service
(84)
service
(283)
shower
(108)
staff
(300)
street
(62)
suite
(148)
towel
(26)
tub
(47)
valet
(69)
valet parking
(36)
value
(33)
view
(43)
walk
(118)
wireless
(25)
See more
Concierge
Appears in 76 comments.
100% wrote positive comments about
concierge
The following words were used in comments with
Concierge:
clean
(4)
desk
(11)
excellent
(6)
extremely
(8)
free
(4)
friendly
(12)
good
(5)
great
(15)
helpful
(28)
hotel
(12)
informative
(4)
knowledgable
(7)
location
(4)
nice
(8)
recommend
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Brian the
concierge
was excellent, extremely helpful, knowledgeable and friendly, he gave us some very useful recommendations.
"Excellent Stay at the Sofitel "
Read full review
on
TripAdvisor
5/22/2012
Vote
2.
The
concierge
staff is extremely helpful.
"Special Gem "
Read full review
on
TripAdvisor
4/7/2012
Vote
3.
The
concierge
was extremely helpful regarding places to eat, shop etc. All of the hotel staff were engaging and accommodating; not to mention, warm and inviting.
"Wonderful Experience "
Read full review
on
TripAdvisor
3/8/2012
Vote
4.
Their free parking and free breakfast package was great, the room was lovely, and the
concierge
was very helpful in getting us information for parking at the Art Museum (Van Gogh exhibit--fabulous!).
"Really accommodating "
Read full review
on
TripAdvisor
3/8/2012
Vote
5.
I needed a car for a day trip out of the city and the
concierge
quickly found one for me which made my trip much more comfortable and we liked the gentleman so much we ended up booking him again during our stay.
"Another great stay at the Sofitel! "
Read full review
on
TripAdvisor
2/21/2012
Vote
6.
The only exception was the
concierge
who was working New Years Eve and was able to get us a Limo around 5pm for midnight.
"never again! "
Read full review
on
TripAdvisor
12/7/2011
Vote
7.
AWESOME
concierge
and the only remotely pleasant experience of our stay here.
"never again! "
Read full review
on
TripAdvisor
12/7/2011
Vote
8.
Staff was very friendly and helpful, particularly Brian, the
concierge
.
"Had a great time here "
Read full review
on
TripAdvisor
10/14/2011
Vote
9.
The
concierge
in the hotel was helpful in recommending a variety of restaurants to suit our tastes and the three we tried were all excellent.
"Lovely hotel in good location "
Read full review
on
TripAdvisor
10/2/2011
Vote
10.
Communication with the
concierge
prior to arrival was excellent, and they assisted in booking some superb restaurants such as Barclay Prime.
"A good stay "
Read full review
on
TripAdvisor
7/28/2011
Vote
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