6. The hotel has no 24 hour room service (the onsite restaurant closes at 9 PM and is decidedly stiff and unhip and a dress code that does not appreciate the W's target demographic), no bar area, no jacuzzi, no dedicated concierge (and the couple times I asked front desk staff for any help or restaurant recommendations they were CLUELESS after a rousted them from hiding in their little room behind the front desk), and is really very small.