W New Orleans - French Quarter, New Orleans, Front Desk

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Rank

37th

Out of 427

W New Orleans - French Quarter	Average Price: $303 Check Rates

Hotel Class:

316 Chartres Street

New Orleans, 70130 View map

4-Star Hotel Rank: 15 of 37
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (14) , Travelocity (1) , TripAdvisor (456)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (35) balcony (52) bar (91) bathroom (104) bed (61) bill (23) breakfast (37) cabana (20) charge (19) check in (56) check out (17) closet (12) complimentary (15) concierge (27) cost (11) deal (12) decor (23) dinner (36) food (39) front desk (117) gym (25) hot tub (13) hotel (814) housekeeping (17) lobby (56) location (296) lunch (19) manager (28) money (19) parking (31) patio (23) pillow (14) pool (154) price (30) rate (28) recommend (58) refund (9) restaurant (173) room (850) room service (47) service (187) shower (76) spa (16) staff (318) street (170) suite (41) towel (17) valet (46) view (29) walk (79)

Front desk

Appears in 117 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (9) helpful (21) hotel (10) ice (6) management (6) need (6) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Stacey, the lady at the front desk was very fun and personable.

"Perfect NOLA Vibe " Read full review on TripAdvisor 5/20/2012 Vote

2. Nickii E at front desk helpful.

"trip to NoLa. " Read full review on TripAdvisor 4/4/2012 Vote

3. I went to the W hotel for Mardi Gras and had an awesome time with my friends, the beds were really comfortable, and the staff was great from the bellman, front desk agent to the restaurant.

"Wonderful Hotel " Read full review on TripAdvisor 3/27/2012 Vote

4. Upon check in the front desk provided me with a complimentary gift of Francis Coppola Merlot Wine (hey is New Orleans) of course you expect alcohol.

"Location Location " Read full review on TripAdvisor 2/29/2012 Vote

5. Upon arrival my co-worker and I were welcomed with all smiles and professional front desk crew.

"Location Location " Read full review on TripAdvisor 2/29/2012 Vote

6. We arrived at 8 AM, not expecting to check in, but the front desk staff accommodated us by booking us into the highly modernized model room.

"Prime Location... very nice despite summer reconstruction " Read full review on TripAdvisor 1/23/2012 Vote

7. Went straight to the front desk (a temporary welcome desk) where, to be fair, the staff were as appalled as I was and arranged to have the carpet shampooed, which it duly was.

"A wannabe that doesn't be " Read full review on TripAdvisor 12/4/2011 Vote

8. When I called the front desk they were happy to come spray, but who wants to deal with that, very gross.

"Great location, not the best experience " Read full review on TripAdvisor 11/28/2011 Vote

9. The front desk check service was good.

"Good Location " Read full review on TripAdvisor 10/26/2011 Vote

10. I called the front desk in the morning and they were taken care of when I returned later in the day.

"Overall, if you like something a little different, this is the place! " Read full review on TripAdvisor 9/21/2011 Vote