W New Orleans - French Quarter, New Orleans, Lobby

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Rank

37th

Out of 427

W New Orleans - French Quarter	Average Price: $303 Check Rates

Hotel Class:

316 Chartres Street

New Orleans, 70130 View map

4-Star Hotel Rank: 15 of 37
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (14) , Travelocity (1) , TripAdvisor (456)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (35) balcony (52) bar (91) bathroom (104) bed (61) bill (23) breakfast (37) cabana (20) charge (19) check in (56) check out (17) closet (12) complimentary (15) concierge (27) cost (11) deal (12) decor (23) dinner (36) food (39) front desk (117) gym (25) hot tub (13) hotel (814) housekeeping (17) lobby (56) location (296) lunch (19) manager (28) money (19) parking (31) patio (23) pillow (14) pool (154) price (30) rate (28) recommend (58) refund (9) restaurant (173) room (850) room service (47) service (187) shower (76) spa (16) staff (318) street (170) suite (41) towel (17) valet (46) view (29) walk (79)

Lobby

Appears in 56 comments.

88% wrote positive comments about lobby

The following words were used in comments with Lobby:
cool (5) courtyard (8) desk (4) free (4) friendly (8) great (4) helpful (5) hotel (15) liked (5) nice (8)

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1. (free for 1/2 hour in lobby, or pay in the room) We took taxi from airport to hotel, (fixed fee $33.00 each way) did not have to worry about parking.

"trip to NoLa. " Read full review on TripAdvisor 4/4/2012 Vote

2. The Good: * The staff was great, extra courteous and friendly * The staff was helpful in pointing out places to eat and visit, reserving taxis, making room adjustments * They had the Acura Experience: they will drop you off anywhere in an MDX within 5 miles for free * Great location, nice courtyard * The citrus water in the lobby/desk area is refreshingThe Bad: * The rooms are not soundproofed very well.

"Great staff, poor facilities " Read full review on TripAdvisor 1/29/2012 Vote

3. The property feels like a boutique property, some of the usual annoying qualities of the W chain are absent (think over the hill Fratboys and the gals that love them drinking Appletinis in the lobby) and the staff is rather excellent.

"Solid Choice " Read full review on TripAdvisor 11/23/2011 Vote

4. It had this very cool sitting room off the lobby bar that was very private as well as plenty of common area room to stretch out.

"Overall, if you like something a little different, this is the place! " Read full review on TripAdvisor 9/21/2011 Vote

5. It will be nice to have a larger lobby area and on-site restaurant.

"I love this hotel " Read full review on TripAdvisor 9/19/2011 Vote

6. The 'living room' is the check in lobby and all of 8ft by 12ft, yes very cozy.

"Whatever, Whenever: Be Forwarned the W Hotel French Quarter is not REALLY Open during renovation " Read full review on TripAdvisor 1/31/2011 Vote

7. Coffee in lobby in morning very good.

"Great staff, hotel needs updating " Read full review on TripAdvisor 12/10/2010 Vote

8. Also, when it's warm, i imagine the pool in the lobby courtyard is really nice.

"Convenient, nice, overall pretty good " Read full review on TripAdvisor 2/12/2010 Vote

9. We were greeted promptly in the lobby by very friendly and efficient staff and immediately taken to our room.

"Mixed bag " Read full review on TripAdvisor 4/6/2009 Vote

10. He was very friendly and helpful and directed us to the lobby.

"WOW " Read full review on TripAdvisor 12/27/2008 Vote