W New Orleans - French Quarter, New Orleans, Pillow

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Rank

37th

Out of 427

W New Orleans - French Quarter	Average Price: $303 Check Rates

Hotel Class:

316 Chartres Street

New Orleans, 70130 View map

4-Star Hotel Rank: 15 of 37
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (14) , Travelocity (1) , TripAdvisor (456)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (35) balcony (52) bar (91) bathroom (104) bed (61) bill (23) breakfast (37) cabana (20) charge (19) check in (56) check out (17) closet (12) complimentary (15) concierge (27) cost (11) deal (12) decor (23) dinner (36) food (39) front desk (117) gym (25) hot tub (13) hotel (814) housekeeping (17) lobby (56) location (296) lunch (19) manager (28) money (19) parking (31) patio (23) pillow (14) pool (154) price (30) rate (28) recommend (58) refund (9) restaurant (173) room (850) room service (47) service (187) shower (76) spa (16) staff (318) street (170) suite (41) towel (17) valet (46) view (29) walk (79)

Pillow

Appears in 14 comments.

100% wrote positive comments about pillow

The following words were used in comments with Pillow:
comfortable (2) desk (2) extra (4) guest (2) hotel (4) safe (2) smoke (2) telephone (2) thought (2) unfortunate (2)

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1. However, the rooms are clean and spacious, and the beds/pillows are comfortable.

"Good Hotel, Excellent Client Service " Read full review on TripAdvisor 2/16/2012 Vote

2. When we called down to ask for an extra pillow the second night, we were told that none were available unless they ordered some from another hotel.

"DO NOT STAY HERE. FALSE PROMISES ABOUND!!! " Read full review on TripAdvisor 4/23/2012 Vote

3. To the staff's credit, they eventually brought pillows 2 hours later, but what hotel doesn't have extra pillows on site.

"DO NOT STAY HERE. FALSE PROMISES ABOUND!!! " Read full review on TripAdvisor 4/23/2012 Vote

4. No bar, no restaurant, we waited over an hour for a breakfast that never came, were woken up at 8 am with hammers and saws, tv not working, no extra pillows.

"Do not stay here! " Read full review on TripAdvisor 4/13/2012 Vote

5. The beds, linens & pillows were 'Heavenly'.

"Great Location - Boutique Feel " Read full review on TripAdvisor 5/17/2011 Vote

6. It was supposed to be a non-smoking floor, but these people were smoking and we had to sleep with pillows over our heads.

"W French Quarter- Don't Stay here if you plan on Sleeping!! " Read full review on TripAdvisor 12/29/2009 Vote

7. We are still waiting on that safe and pillows.

"Prime Location. Okay Rooms. Bad Service. " Read full review on TripAdvisor 7/4/2009 Vote

8. So we called, asked for the safe again, and then we asked for some extra pillows.

"Prime Location. Okay Rooms. Bad Service. " Read full review on TripAdvisor 7/4/2009 Vote

9. I think it was a down pillow top mattress.

"Chic Hotel with Attentive Staff! " Read full review on TripAdvisor 10/27/2008 Vote

10. We were told that they thought they were out of foam because other guests had requested additional ones (I guess the flat pillows were all over the hotel), but they would look for some and get back to us.

"Pleasant, But Incompetent Service " Read full review on TripAdvisor 7/18/2008 Vote