Omni New Orleans, New Orleans, Front Desk

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Rank

24th

Out of 427

Omni New Orleans	Average Price: $191 Check Rates

Hotel Class:

621 Street Louis Street

New Orleans, 70140 View map

4-Star Hotel Rank: 10 of 37
Average review rating: 4.26

OpinionWell Value Index: 8

Traveler reviews analyzed: MyTravelGuide (273) , Travelocity (3) , TripAdvisor (361) , YahooTravel (34)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) balcony (64) bar (73) bath (12) bathroom (71) bed (64) bill (11) breakfast (30) charge (16) check in (40) check out (10) checkout (13) complimentary (12) concierge (39) cost (9) deal (15) deck (24) dinner (16) food (34) front desk (68) gym (10) hotel (490) housekeeping (23) lobby (30) location (205) lunch (10) manager (25) money (11) parking (25) pillow (11) pool (126) price (23) rate (36) recommend (38) restaurant (55) room (612) room service (31) service (130) sheets (9) shower (13) staff (168) street (124) suite (15) towel (27) tub (12) valet (10) value (15) view (91) walk (57) wireless (11)

Front desk

Appears in 68 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (4) clerk (9) concierge (7) courteous (4) desk (69) friendly (6) helpful (12) hotel (8) housekeeping (4) informative (3) liked (4) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall very few problems and very helpful front desk.

"Great location, great service, fine hotel " Read full review on TripAdvisor 5/5/2010 Vote

2. Definitely liked the front desk staff, doormen/bellmen, and housekeeping.

"Good NOLA Location, Fair Value. " Read full review on TripAdvisor 5/1/2010 Vote

3. Front desk and concierge are so nice and helpful.

"really good choice for New Orleans! " Read full review on TripAdvisor 4/27/2010 Vote

4. Finally I called down to the front desk to get them taken care of.

"Good location, bad room " Read full review on TripAdvisor 2/20/2010 Vote

5. Everyone from the valet staff, to housekeeping, to the front desk are not only courteous and helpful, but they all have a great knowledge of hotel policy and practices and can answer any questions you have.

"Just a great all around hotel, can't be beat by anyone else " Read full review on TripAdvisor 2/19/2010 Vote

6. Front desk assigned a nice double room with two beds, but a terrible room for us.

"Four star hotel price ,not in service. " Read full review on TripAdvisor 2/1/2010 Vote

7. We found the restaurant and bell staff to be helpful but the front desk--not so much.

"great location/average accommodations " Read full review on TripAdvisor 2/1/2010 Vote

8. We did obtain a booster from the front desk, but that was only marginally helpful.

"Great Place to Stay in the French Quarter " Read full review on TripAdvisor 8/25/2009 Vote

9. No warning at all from the hotel, no apologies from the front desk, pretty much acted like too bad.

"Great location, terrible service " Read full review on TripAdvisor 6/23/2009 Vote

10. When I got downstairs again the girls at the front desk acted like they could care less.

"Great location, terrible service " Read full review on TripAdvisor 6/23/2009 Vote