New Orleans Royal Sonesta, New Orleans, Concierge

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Rank

5th

Out of 427

New Orleans Royal Sonesta	Average Price: $230 Check Rates

Hotel Class:

300 Bourbon Street

New Orleans, 70130 View map

4-Star Hotel Rank: 2 of 37
Average review rating: 4.26

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (81) , Travelocity (2) , TripAdvisor (856) , YahooTravel (84)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (35) balcony (230) bar (242) bath (22) bathroom (136) bed (166) breakfast (137) brunch (17) charge (31) check in (104) check out (41) closet (17) complimentary (33) concierge (136) cost (28) deal (22) deck (22) decor (21) dinner (37) food (128) front desk (113) hotel (1569) housekeeping (55) lobby (186) location (499) lunch (24) manager (29) mini bar (17) money (44) parking (98) patio (49) pillow (49) pool (385) price (94) rate (56) recommend (110) restaurant (181) room (1698) room service (54) service (276) shower (35) staff (499) street (713) suite (55) towel (36) valet (24) value (29) view (89) walk (137) wireless (19)

Concierge

Appears in 136 comments.

93% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (8) breakfast (11) club (21) desk (13) dinner (8) extremely (8) floor (31) friendly (8) great (17) helpful (37) hotel (23) night (8) recommend (8) reservation (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was elegant, clean, and quiet and being on the club level was worth it: Complimentary breakfast, bottled water, chocolates at turndown, fresh flowers in the room, concierge with great dinner recommendations, and much more.

"Wonderful Birthday Weekend at the Royal Sonesta! " Read full review on TripAdvisor 4/28/2012 Vote

2. The hotel concierge we used at the Royal Sonesta was amazing.

"Mostly good " Read full review on TripAdvisor 4/23/2012 Vote

3. Darin, our concierge, helped with places to go, dinner reservations, and even had our room specially setup on our anniversary night with flowers, candy, etc. We had an exceptional stay and highly recommend The Royal Sonesta to everyone.

"Wonderful Stay " Read full review on TripAdvisor 4/10/2012 Vote

4. The concierge (Russell) was also very helpful in suggesting things appropriate for our 4 person group.

"Great Hotel ! " Read full review on TripAdvisor 4/8/2012 Vote

5. Darin, the concierge, can help plan your stay from sightseeing to wonderful dinners in the French Quarter.

"Yes, I am always treated royally!! " Read full review on TripAdvisor 3/28/2012 Vote

6. concierge very helpful.

"great trip " Read full review on TripAdvisor 3/27/2012 Vote

7. great service, concierge was very helpful and loved the location.

"great vacation " Read full review on TripAdvisor 3/26/2012 Vote

8. The concierge was excellent as well.

"Service & location make up for other areas " Read full review on TripAdvisor 3/23/2012 Vote

9. Our flight landed really late so we ended up on the concierge floor - breakfast was delicious, cocktail hour was fantastic (look for Kadeeja, she'll hook you up).

"Awesome hotel " Read full review on TripAdvisor 2/29/2012 Vote

10. We had the best service ever and loved the concierge floor.

"Terrific hotel, in the middle of French Quarters! " Read full review on TripAdvisor 1/30/2012 Vote