New Orleans Royal Sonesta, New Orleans, Staff

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Rank

5th

Out of 427

New Orleans Royal Sonesta	Average Price: $230 Check Rates

Hotel Class:

300 Bourbon Street

New Orleans, 70130 View map

4-Star Hotel Rank: 2 of 37
Average review rating: 4.26

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (84) , Travelocity (2) , Expedia (81) , TripAdvisor (856)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (35) balcony (230) bar (242) bath (22) bathroom (136) bed (166) breakfast (137) brunch (17) charge (31) check in (104) check out (41) closet (17) complimentary (33) concierge (136) cost (28) deal (22) deck (22) decor (21) dinner (37) food (128) front desk (113) hotel (1569) housekeeping (55) lobby (186) location (499) lunch (24) manager (29) mini bar (17) money (44) parking (98) patio (49) pillow (49) pool (385) price (94) rate (56) recommend (110) restaurant (181) room (1698) room service (54) service (276) shower (35) staff (499) street (713) suite (55) towel (36) valet (24) value (29) view (89) walk (137) wireless (19)

Staff Traveler Insight - Friendly Staff

Appears in 499 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
beauty (21) best (19) clean (36) concierge (17) courteous (18) desk (39) food (17) friendly (126) great (67) helpful (108) hotel (135) lobby (18) location (37) nice (57)

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1. One thing to expect though, response time of the staff was a bit slow.

"The heart of bourbon street.. " Read full review on TripAdvisor 5/20/2012 Vote

2. Unfortunately there was evidently a wiring problem and we had to move to a different room but the staff was very accommodating and even offered to pack our items for us (nice gesture even though we packed our own).

"An absolute pleasure... " Read full review on TripAdvisor 5/19/2012 Vote

3. Hotel staff is nice, but quality of the rooms are poor considering the hefty price.

"Save your money and don't stay at Royal Sonesta, you will regret it! " Read full review on TripAdvisor 5/17/2012 Vote

4. The staff was terrific.

"Great location " Read full review on TripAdvisor 5/12/2012 Vote

5. Great staff, great amenities including 7th floor Club Room with daily free breakfast, cool pool area, and just an oasis of quiet and relaxation once you enter on noisy Bourbon Street.

"The BEST Hotel Stay we've ever had in NOLA! " Read full review on TripAdvisor 5/9/2012 Vote

6. The staff were very friendly.

"Not exactly " Read full review on TripAdvisor 5/4/2012 Vote

7. Finally, the room was really clean, and the staff was always friendly.

"Exceptional Hotel " Read full review on TripAdvisor 4/30/2012 Vote

8. The positives: The staff was helpful and consistent, from check-in to housekeeping.

"Location, jazz club, balcony view " Read full review on TripAdvisor 4/29/2012 Vote

9. Staff is very helpful.

"An oasis on bourbon street. " Read full review on TripAdvisor 4/28/2012 Vote

10. The hotel was very stately, and the staff were friendly and accomodating.

"Wonderful Birthday Weekend at the Royal Sonesta! " Read full review on TripAdvisor 4/28/2012 Vote