The Opryland Hotel, Nashville, Manager

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Rank

3rd

Out of 296

The Opryland Hotel	Average Price: $231 Check Rates

Hotel Class:

2800 Opryland Drive

Nashville, 37214 View map

4-Star Hotel Rank: 2 of 9
Average review rating: 3.54

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (75) , MyTravelGuide (123) , Travelocity (25) , TripAdvisor (1660) , YahooTravel (213)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (61) balcony (265) bar (247) bathroom (129) bed (267) bill (110) breakfast (214) charge (183) check in (349) check out (76) concierge (56) cost (206) deal (58) dinner (241) discount (42) downtown (271) fee (398) food (765) front desk (192) gym (53) hotel (2923) housekeeping (64) lobby (131) location (179) lunch (83) manager (82) money (213) parking (533) pillow (65) pool (328) price (448) rate (149) recommend (207) restaurant (820) room (3003) room service (126) service (595) shower (65) shuttle (329) spa (120) staff (688) street (75) suite (106) to park (70) towel (69) valet (182) valet parking (91) view (259) walk (427) wireless (56)

Manager

Appears in 82 comments.

30% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (5) hotel (8) management (82) nice (4) rude (4) service (3) staff (6) upgraded (4) waiter (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager was very nice and listened to the complaints that I had.

"Good but we had a few issues " Read full review on TripAdvisor 4/26/2012 Vote

2. The General Manager stopped by to chat, and was very nice and very knowledgable about the wine list.

"Great customer service, but ... " Read full review on TripAdvisor 11/4/2011 Vote

3. My catering manager did a great job and was always very prompt in replying.

"Great customer service (except for the van driver) and great place to hold a meeting " Read full review on TripAdvisor 5/31/2011 Vote

4. The wait staff and manager was attentive to both our tables, but still the food was simply not good.

"Beautiful hotel, comfortable rooms, awful restaurants " Read full review on TripAdvisor 1/12/2011 Vote

5. I will say that the night manager was very courteous and did upgrade us to a Cascades Suite (which is one of the hotels best rooms) when I went to the Front Desk to let them know about the first room.

"Not Worth the Price - Holiday Inn is better " Read full review on Travelocity 1/1/2009 Vote

6. The desk staff (except for the manager) and the bell boys were very friendly.

"Very Bad Business AND Leisure Experience " Read full review on TripAdvisor 10/29/2008 Vote

7. However, Michael, a very nice manager there, made a change in our room and we had a spectacular atrium balcony view.

"Enjoyed The Convention and the Gardens " Read full review on TripAdvisor 2/10/2008 Vote

8. The manager had to help out.

"Beyond Disappointment " Read full review on YahooTravel 12/31/2007 Vote

9. I spoke to the manager, who was very accommodating, offered us upgraded accommodations.

"Smoke gets in your eyes " Read full review on YahooTravel 9/9/2007 Vote

10. Finally the manager came up with a solution.

"Gaylord Opryland " Read full review on TripAdvisor 5/11/2012 Vote