The Opryland Hotel, Nashville, Concierge

OpinionWell's Blog

Home » United States » Tennessee » Nashville Destinations » Nashville Hotels » The Opryland Hotel

OpinionWell
Rank

3rd

Out of 296

The Opryland Hotel	Average Price: $231 Check Rates

Hotel Class:

2800 Opryland Drive

Nashville, 37214 View map

4-Star Hotel Rank: 2 of 9
Average review rating: 3.54

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (75) , MyTravelGuide (123) , Travelocity (25) , TripAdvisor (1660) , YahooTravel (213)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (61) balcony (265) bar (247) bathroom (129) bed (267) bill (110) breakfast (214) charge (183) check in (349) check out (76) concierge (56) cost (206) deal (58) dinner (241) discount (42) downtown (271) fee (398) food (765) front desk (192) gym (53) hotel (2923) housekeeping (64) lobby (131) location (179) lunch (83) manager (82) money (213) parking (533) pillow (65) pool (328) price (448) rate (149) recommend (207) restaurant (820) room (3003) room service (126) service (595) shower (65) shuttle (329) spa (120) staff (688) street (75) suite (106) to park (70) towel (69) valet (182) valet parking (91) view (259) walk (427) wireless (56)

Concierge

Appears in 56 comments.

72% wrote positive comments about concierge

The following words were used in comments with Concierge:
great (3) helpful (7) hotel (8) housekeeping (3) lobby (3) need (6) nice (3) rude (3) service (8) shuttle (5) staff (17) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I do not want to repeat a lengthy review, but mostly positives like:Beautiful resortWell appointed rooms and cleanLovely gardens, waterfallsLots of bathroomsNice staff(desk, concierge, valet, housekeeping)Nice convention facilitiesCourtesy bus to Grand Ole OpryGood Fitness Center, nice poolsDeignated computers in front lobby for boarding pass print-outsFree Wireless, 2 bottled waters per dayIn room safes & refrigeratorNumerous ATM's on roperty for $3 chargeTV with Direct TVNegatives:Expensive Food.

"Very Nice Resort " Read full review on TripAdvisor 4/23/2012 Vote

2. The front desk staff and the concierge were very helpful & generous.

"Southern Grandeur & Hospitality at its Finest! " Read full review on TripAdvisor 3/7/2012 Vote

3. 3yr old was free so she didn't receive the bracelet needed to enter events, concierge got her one and she was very happy.

"weekend with the grandkids " Read full review on TripAdvisor 1/5/2012 Vote

4. The concierge group at the hotel is great.

"Xmas Entertainment " Read full review on TripAdvisor 11/24/2011 Vote

5. The concierge lady we had needs a new job as she was not accommodating because she saw others in line behind us.

"Hotel under Glass Extravaganza!!!! " Read full review on TripAdvisor 9/27/2011 Vote

6. First let me say that Helen at the Concierge desk was amazing.

"Nice but Unbelievably confusing " Read full review on TripAdvisor 8/17/2011 Vote

7. The service from the valet to the concierge was awesome.

"Happy Anniversary to Us " Read full review on TripAdvisor 8/16/2011 Vote

8. From the catering staff to concierge, this hotel does everything better than you expect.

"Exceeds expectations in every way " Read full review on TripAdvisor 6/24/2011 Vote

9. Everyone -- driver of the shuttle bus, concierge, bellhop, cleaning ladies -- was unfailingly pleasant and helpful.

"True Southern Hospitality " Read full review on TripAdvisor 3/25/2011 Vote

10. Fortunately, we had stayed in town at a great little hotel the night before we began this adventure and their concierge had given us so many good choices we went with them--no disappointments there -- but disappointed at the lack of knowledge and enthusiasm of the concierge staff.

"Lovely hotel - not so much forchildren " Read full review on TripAdvisor 1/5/2011 Vote